Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,151)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

June 19, 2024

Very good application and support. It helped me that the button did not appear when using a cell phone and was only seen on computers. Since it blocked the options at the bottom of my online store.

NibuTech
United States
4 days using the app
Edited July 18, 2024

as for a free app there is everything you need. support is also top notch

HOROSHO
Germany
2 days using the app
May 20, 2024

I recently had the pleasure of using Avada, and I am incredibly impressed by both the app and its support service. As a free app, it offers a wealth of features that are typically found in premium versions. The interface is user-friendly and intuitive, making it easy to navigate and use.

What truly sets Avada apart, though, is its magnificent support service. I encountered an issue and decided to reach out for assistance. To my delight, the support team responded promptly and went above and beyond to resolve my problem. They were patient, attentive, and dedicated to ensuring my experience was seamless.

Not only did they address my issue quickly, but they also followed up to make sure everything was working perfectly. It's rare to find such a high level of commitment and customer care, especially for a free app. I highly recommend Avada to anyone looking for a reliable and well-supported application. Five stars!

JayVibes
Germany
2 months using the app
September 8, 2024

Hana is a great support!

Not Boring
Saudi Arabia
7 months using the app
July 21, 2024

Tiana helped me out today very well, thanks!

Profitoo
Netherlands
18 days using the app
October 16, 2024

great app and hanna helped me very fast and efficient with some customizations. recommended

doyos
Germany
29 minutes using the app
August 8, 2024

The best experience with apps in shopify. Very useful the the best costumer service. Hana was very helpful and fast on solving the issues and questions.

Improve Center
United Kingdom
About 1 hour using the app
September 25, 2024

Aplicativo muito bom, fui atendido muito bem pela Abby, rápida e educada, ajudou bastante!

Lumière
Brazil
1 day using the app
October 8, 2024

The app is working great, the support is fast.
Audrey solved my issue immediately!

Redoo Italia
Italy
37 minutes using the app
October 26, 2024

The customer support team has been nothing but impeccable, especially Hana, she's Always going above and beyond to assist with any questions or issues.

Haume Rbeliki
Spain
2 minutes using the app