Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,171)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

June 14, 2024

Really great app and kudos to Tiana from support team, helped me real quick. A must have on your Ecommerce Website.

CARAV
India
3 months using the app
October 8, 2024

The app is working great, the support is fast.
Audrey solved my issue immediately!

Redoo Italia
Italy
37 minutes using the app
September 25, 2024

Aplicativo muito bom, fui atendido muito bem pela Abby, rápida e educada, ajudou bastante!

Lumière
Brazil
1 day using the app
August 19, 2024

I had a great experience with Chatty LiveChat. Mia from the tech team was fantastic, quickly addressing all my questions and implementing changes to the plugin. Their support is efficient and responsive. Highly recommended!

Pyramid Billiards
United States
About 1 hour using the app
September 8, 2024

Hana is a great support!

Not Boring
Saudi Arabia
7 months using the app
August 2, 2024

It's a free program with great features, thanks to Hana's help and support!

Zahyox
China
About 23 hours using the app
July 31, 2024

Great first impression. I had to reach out to customer support for some help with initial set up. Audrey helped me and was quick to respond and very helpful at answering my questions.

Peoplr
United States
About 1 hour using the app
June 23, 2024

This is a great app with great features and simple UI. Allows us to do a lot of customization and it is easy to do everything. I have checked out a lot of apps but the features of this app is very helpful and the great thing is IT'S FREE. Hope they continue the good work.
The support is really great and they reply timely, Especially Mia and Pamela have been very helpful whenever I have asked any questions.

Sevenaux
India
2 days using the app
October 15, 2024

Review for Hanna

Excellent customer support.

YardSigns.com
United States
About 1 hour using the app
July 3, 2024

Not only is this software free, but its customer service is very good, especially Hana's response is very timely, and there are many customization options. I highly recommend using this software.

ELVISH
China
1 day using the app