Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,171)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

June 8, 2024

An excellent online chat app for businesses. Its user-friendly interface and powerful features improve customer communication. Special thanks to Audrey for her professional support. Highly recommended!

LeatherLinkup
Vietnam
2 months using the app
October 2, 2024

super app! Audrey hat mir bei meinen Problemen geholfen und eine erfolgreiche Lösung gefunden. Super Service + Angebot!

VESPASTORE
Germany
About 17 hours using the app
June 12, 2024

really simple and easy to use, quick support, wide range of design options, responsive, very good, would recommend for businesses that are starting

CozyStyle
Bulgaria
20 days using the app
August 26, 2024

Tiana heeft me super goed geholpen. Waar ik zelf niks van begreep, loste zij het op in enkele seconden. Super bedankt!

BlendBazaar
Netherlands
6 days using the app
August 8, 2024

The best experience with apps in shopify. Very useful the the best costumer service. Hana was very helpful and fast on solving the issues and questions.

Improve Center
United Kingdom
About 1 hour using the app
September 1, 2024

Good support from Emily and nice app for now

Noryto
Bulgaria
About 2 hours using the app
September 18, 2024

hana helped me give her a raise

FreshCloud
Israel
About 3 hours using the app
November 9, 2024

Audrey was amazingly helpful and resolved all of my issues.

The View From My Rear
United Kingdom
About 1 hour using the app
May 29, 2024

I have some detailed questions about adding telegram/whatsapp. Thank you Mia for your patience and perfect solution. Thanks again Mia.
In addition, Chatty can realize the function very well, highly recommended.

Sensidolls
Japan
4 months using the app
May 20, 2024

I recently had the pleasure of using Avada, and I am incredibly impressed by both the app and its support service. As a free app, it offers a wealth of features that are typically found in premium versions. The interface is user-friendly and intuitive, making it easy to navigate and use.

What truly sets Avada apart, though, is its magnificent support service. I encountered an issue and decided to reach out for assistance. To my delight, the support team responded promptly and went above and beyond to resolve my problem. They were patient, attentive, and dedicated to ensuring my experience was seamless.

Not only did they address my issue quickly, but they also followed up to make sure everything was working perfectly. It's rare to find such a high level of commitment and customer care, especially for a free app. I highly recommend Avada to anyone looking for a reliable and well-supported application. Five stars!

JayVibes
Germany
2 months using the app