Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,151)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Hana, Great
hana helped me give her a raise
Excellent app, and great support by Damian
I recently had a fantastic experience with live chat support on Avada. I encountered difficulty adding a FAQ page to my store and sought assistance. Nolan promptly responded to my inquiry, and with the help of Nikita, the technician, they efficiently resolved my issue. Their professionalism and dedication to customer satisfaction were truly
impressive. Thank you, Nolan and Nikita,
for your outstanding support!
Tiana is very enthusiastic. Thanks!!!
very easy to use! technical support is just super solved the problem very quickly, operator Alissa helped a lot
wow, this is the best live chat app I have ever used, their customer support is the best and if you're looking for the best live chat to use, do not think twice to install Chatty and get started immediately. My customers are happy!!!
Great app. Easy to set up and the customer service is awesome and provided me assistance promptly.
Audrey was amazingly helpful and resolved all of my issues.
pretty useless tbf, very limited features, better off using the Shopify Inbox.
Hi there,
Thank you for taking the time to leave a review. We're sorry to hear that you're finding our app limited in features compared to your expectations.
We're always striving to improve and provide the best possible service to our users. If you could share more specific feedback on the features you feel are lacking or any particular functionalities you would like to see, we would greatly appreciate it. Your input is invaluable in helping us enhance our app to better meet your needs.
Please feel free to reach out to our support team if you have any suggestions or require assistance.
Best regards,
Chatty Support Team