Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,151)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

May 15, 2024

Excellent platform! Rosie from their team helped me set up a few things. Quick responses. Some features are still under development, but the core offering works well - live chats, faqs. They are moving in the right direction!

Mannai HP Solutions
Qatar
5 months using the app
October 15, 2024

great support (Hana! I like you), great app and easy to edit and follow.

Pronto Shop
Brazil
29 minutes using the app
October 11, 2024

Makkelijk te gebruiken en super snel geholpen door Hanna van de klantenservice!

Beloroa Multistore Den Haag
Netherlands
3 days using the app
May 5, 2024

Simple and easy to set up, customizable and above all, quick and effective help when I needed it.
They also have a nice feature where users easily can add suggestions to the app developers and where users can thumbs up or comment on others suggestions.

Sighthound Creatives
Sweden
6 months using the app
June 17, 2024

Audrey and Maison were very kind to help! Great app

CYKE Bikes
United States
4 months using the app
July 22, 2024

Very helpful customer support and very fast to respond. they helped me with everything i needed and went out of their way to help me. Highly recommended!!

nazraeyewear
Lebanon
About 1 hour using the app
June 11, 2024

Nolan and Williams were first class help. Helped me in 3 minutes with an issue, so polite and reassuring :-)

The Promise Ring Co.
United Kingdom
2 months using the app
August 26, 2024

Amazing support and app!
Lydia's support was exceptional!

Love Grown Diamonds
Israel
About 13 hours using the app
July 22, 2024

Hana was super nice and went above and beyond helping me out!!!
I'm extremely grateful for her!!!

Pink Velvet Jewelry
United States
About 14 hours using the app
June 23, 2024

It's a great app, I use it to setup an excellent and professional FAQ page quickly. The support team is also awesome. Today I hit an issue, that's the FAQ page only shows up part of the questions. I reached out to support team, Kevin helped me fix this issue quickly, that's pretty fantastic.

SPACESW
Japan
About 15 hours using the app