Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,171)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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I recently had a fantastic experience with live chat support on Avada. I encountered difficulty adding a FAQ page to my store and sought assistance. Nolan promptly responded to my inquiry, and with the help of Nikita, the technician, they efficiently resolved my issue. Their professionalism and dedication to customer satisfaction were truly
impressive. Thank you, Nolan and Nikita,
for your outstanding support!
Simple and easy to set up, customizable and above all, quick and effective help when I needed it.
They also have a nice feature where users easily can add suggestions to the app developers and where users can thumbs up or comment on others suggestions.
Hana was very quick, polite, and professional with getting my issue resolved.
very easy to use! technical support is just super solved the problem very quickly, operator Alissa helped a lot
Hana was great in helping with what I needed :)
Top App. Vriendelijk en snelle reacties van Jasmine gekregen.
Great app. Easy to set up and the customer service is awesome and provided me assistance promptly.
A great live chat app! Feature rich with great, responsive support.
Very helpful customer support and very fast to respond. they helped me with everything i needed and went out of their way to help me. Highly recommended!!
pretty useless tbf, very limited features, better off using the Shopify Inbox.
Hi there,
Thank you for taking the time to leave a review. We're sorry to hear that you're finding our app limited in features compared to your expectations.
We're always striving to improve and provide the best possible service to our users. If you could share more specific feedback on the features you feel are lacking or any particular functionalities you would like to see, we would greatly appreciate it. Your input is invaluable in helping us enhance our app to better meet your needs.
Please feel free to reach out to our support team if you have any suggestions or require assistance.
Best regards,
Chatty Support Team