Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,151)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

May 11, 2024

Amazing customer service, extremely fast to fix any issues through their chat. Really impressed with the app even on the free plan! Shout out to Esther in particular!

The Playful Ones
New Zealand
7 months using the app
May 26, 2024

The app has great customizable features. Their FAQ page helped me create a professional-looking page for my website. Audrey and Anivia were a great help. Quick and efficient.

Smart AI Pets
United Kingdom
About 1 month using the app
October 24, 2024

Goeie en duidelijke service en fijne app om te gebruiken! Ïk heb zojuist met een medewerker (Damian) gesproken en die heeft me goed geholpen vandaag.

My Store
Netherlands
About 16 hours using the app
June 18, 2024

I had a problem connecting my page on the shop. I asked for help and Hana supported me within seconds and the problem was fixed within minutes. Great Service and kindness. Thankful!

LOTTARDO
Netherlands
4 days using the app
June 10, 2024

Excellent customer support, Prakash assisted me with everything I needed. 10 out of 10

Divalio
Romania
About 1 month using the app
September 21, 2024

Top App. Vriendelijk en snelle reacties van Jasmine gekregen.

Echo Art
Netherlands
About 1 month using the app
July 1, 2024

Lydia was very helpful. Good and adequate help and service.

Uit de Oude Doos
Netherlands
16 days using the app
October 16, 2024

Hana was very quick, polite, and professional with getting my issue resolved.

MB's All Things Possible LLC
United States
2 minutes using the app
September 30, 2024

A great live chat app! Feature rich with great, responsive support.

E3Tuning
United States
38 minutes using the app
May 21, 2024

The app and support are incredibly good and Hana is very easy to communicate with and was able to solve my problem in just a few minutes. I definitely recommend the app and would like to thank Hana very much.

Efyenays
Germany
3 months using the app