Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,171)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

November 16, 2024

nice support

Sprout Mate
Australia
About 2 hours using the app
June 17, 2024

Audrey and Maison were very kind to help! Great app

CYKE Bikes
United States
4 months using the app
October 21, 2024

Hana, you are the best

SkinUpper
United Kingdom
About 4 hours using the app
October 8, 2024

Hana , TY

Fillfits
Saudi Arabia
4 months using the app
June 11, 2024

Nolan and Williams were first class help. Helped me in 3 minutes with an issue, so polite and reassuring :-)

The Promise Ring Co.
United Kingdom
2 months using the app
July 22, 2024

Hana was super nice and went above and beyond helping me out!!!
I'm extremely grateful for her!!!

Pink Velvet Jewelry
United States
About 14 hours using the app
August 14, 2024

Tiana and Anivia helped me solve my problem with displaying the FAQs. Thank you!

Rondalla Sheet Music by Musicondalla
Philippines
About 1 hour using the app
June 25, 2024

amazing service by rosie very cooperative

expenxa
Pakistan
4 months using the app
May 20, 2024

William ,your tech team member, fixed my problem quickly..
Usually it takes long to reply and fix on the web field..

So that was very helpful to me. I've had a very good impression on your Chatty app..

Thank you so much ..~

Smart Easy Store
New Zealand
4 months using the app
June 23, 2024

It's a great app, I use it to setup an excellent and professional FAQ page quickly. The support team is also awesome. Today I hit an issue, that's the FAQ page only shows up part of the questions. I reached out to support team, Kevin helped me fix this issue quickly, that's pretty fantastic.

SPACESW
Japan
About 15 hours using the app