Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,172)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

October 15, 2024

so goood APP, so good service.

HISMICRO
China
About 2 hours using the app
May 21, 2024

The app and support are incredibly good and Hana is very easy to communicate with and was able to solve my problem in just a few minutes. I definitely recommend the app and would like to thank Hana very much.

Efyenays
Germany
3 months using the app
August 14, 2024

the team (esp Hana and Raymond) offers prompt help!!! very recommend to use!!

Funny Workshop
Hong Kong SAR
About 2 hours using the app
May 26, 2024

The app has great customizable features. Their FAQ page helped me create a professional-looking page for my website. Audrey and Anivia were a great help. Quick and efficient.

Smart AI Pets
United Kingdom
About 1 month using the app
June 18, 2024

I had a problem connecting my page on the shop. I asked for help and Hana supported me within seconds and the problem was fixed within minutes. Great Service and kindness. Thankful!

LOTTARDO
Netherlands
4 days using the app
July 16, 2024

Hana solved the problem quick. Also quick response.

Nijhuis Meubels
Netherlands
3 days using the app
November 12, 2024

very informative and patient Abby did a great job

Womens Outfit Store
United States
25 minutes using the app
June 10, 2024

Excellent customer support, Prakash assisted me with everything I needed. 10 out of 10

Divalio
Romania
About 1 month using the app
July 1, 2024

Lydia was very helpful. Good and adequate help and service.

Uit de Oude Doos
Netherlands
16 days using the app
July 18, 2024

Awesome app and a great customer experience all around! Judy provided exceptional customer support! She was incredibly helpful, patient, and knowledgeable. Her responses were prompt and thorough, addressing all my questions and concerns with clarity!

PartyAnimal
United States
About 1 hour using the app