Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,152)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

June 18, 2024

Easy to use. VERY responsive support staff. Love it.

VIZ Glass Inc.
United States
2 months using the app
June 27, 2024

great customer support. Emily is knowledgeable and was able to assist me in setting up the chat. thanks emily! love the app

Daizy Digital Blooms
United States
3 days using the app
October 15, 2024

so goood APP, so good service.

HISMICRO
China
About 2 hours using the app
May 16, 2024

I find this Add on TOP. And also the client service is always available and guide you for all the settings
You can download and install in your Shopify because is the best add on that i found

Laboratoire de Provence
France
30 days using the app
June 4, 2024

Great Great experience with Chatty. Thank you for your help PRAKASH

ONYX STORES UK
United Kingdom
4 months using the app
May 3, 2024

i had a problem with changing my logo in the app. Esther and their technician Toby helped me with everything while answering in a few minutes and fixing everything. Moreso the app on itself is great and better from all of the ether apps i tried before.

ToolShrine
Israel
4 months using the app
May 27, 2024

Nikita and Audrey were amazing and made sure I set up my chat until I was satifsfied!!

Mascotville
United States
About 2 months using the app
Edited June 10, 2024

I love the app so far, Easy to use, has all the key features, and best of all is free. I had a few issues but thanks to Hana everything is ok now. Thanks to Hana and the entire team for this wonderful app. Highly recommend.

Go For Fit
Japan
About 1 month using the app
August 24, 2024

good service

Fairwithhair
Sweden
About 15 hours using the app
September 26, 2024

Jeg manglede en fuldkommen dansk oversættelse til appen og kontaktede kundeservice. Lydia svarede hurtig tilbage og fik opgaven sat i gang. Efter et par dage var det opsat uden problemer.

Ditogmit.dk
Denmark
2 months using the app