Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,152)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Really good app with great support. Can't wait to publish my new website with it. Thank you, Hana and thank you, Judy, for your kind support. Big thanks to Nikiata, too!
Great app for increasing conversions and retaining customers with Live Chat. Bonus is FAQs which can be customized easily.
Best thing about Chatty is the customer support. Almost immediate live support, shout out to Hana for the great support in on-boarding and explaining the settings and features.
Overall very much satisfied with this wonderful app true to its cause.
I contacted support to get my FAQ page up and running after it disappeared. Esther solved my problem in no time and was accommodating, precise and very efficient and had my page up and running in a few minutes. I am always very happy with the support from this team but Esther really impressed me on how fast she resolved it. Thank you very very much.
KR, Sarah
Audrey was awesome! Got me up and running and understanding how the Live Chat works. And just navigating the app in general. Loving the app so far. Seems pretty straight forward. Thanks so much!
服务态度很好，非常值得推荐的一款应用插件
great app simple to use
thanks to
Hana from support team for the help was very helpful
So far so good! Just did the setup and had a few questions and Tiana and Prakash were amazing!! Thank you!
good, easy-to-use application with attentive customer service thanks to Tiana for her patience
Very nice. Thank you very much kevin
Tiana helped me through out step by step. I am new to this app and I am getting like it already. Thanks