Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,172)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

October 16, 2024

服务态度很好,非常值得推荐的一款应用插件

ANLAN
Hong Kong SAR
About 1 month using the app
May 19, 2024

This app works really good!! It has most needed functions and customization features. Customer service is great as well!!! I requested help to the customer service and Pamela helped me really, really fast to solve my request!!! Great job!!! Thank you!!!

BeGioia
Netherlands
27 days using the app
May 3, 2024

i had a problem with changing my logo in the app. Esther and their technician Toby helped me with everything while answering in a few minutes and fixing everything. Moreso the app on itself is great and better from all of the ether apps i tried before.

ToolShrine
Israel
4 months using the app
July 12, 2024

Thanks for your support Hana. Great support. And for the app, It's such a one-stop app for communicating with my customer. To be honest a few of the setting are a bit hidden in the menu, I hardly find, but it's okay.

Josephine Anni
Indonesia
About 1 hour using the app
June 13, 2024

Hana is really so helpful person and she was so kind. The app is really good.

PΛSΛGE
Türkiye
3 months using the app
May 16, 2024

I find this Add on TOP. And also the client service is always available and guide you for all the settings
You can download and install in your Shopify because is the best add on that i found

Laboratoire de Provence
France
30 days using the app
June 27, 2024

Its amazing app and easy to use and Plus customer Support is Amazing

Viejoy
India
25 days using the app
Edited June 10, 2024

I love the app so far, Easy to use, has all the key features, and best of all is free. I had a few issues but thanks to Hana everything is ok now. Thanks to Hana and the entire team for this wonderful app. Highly recommend.

Go For Fit
Japan
About 1 month using the app
June 18, 2024

Easy to use. VERY responsive support staff. Love it.

VIZ Glass Inc.
United States
2 months using the app
June 27, 2024

great customer support. Emily is knowledgeable and was able to assist me in setting up the chat. thanks emily! love the app

Daizy Digital Blooms
United States
3 days using the app