Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,172)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

June 27, 2024

great customer support. Emily is knowledgeable and was able to assist me in setting up the chat. thanks emily! love the app

Daizy Digital Blooms
United States
3 days using the app
April 29, 2024

I contacted support to get my FAQ page up and running after it disappeared. Esther solved my problem in no time and was accommodating, precise and very efficient and had my page up and running in a few minutes. I am always very happy with the support from this team but Esther really impressed me on how fast she resolved it. Thank you very very much.

KR, Sarah

Trend Pique
United Kingdom
4 months using the app
May 27, 2024

Nikita and Audrey were amazing and made sure I set up my chat until I was satifsfied!!

Mascotville
United States
About 2 months using the app
June 4, 2024

Great Great experience with Chatty. Thank you for your help PRAKASH

ONYX STORES UK
United Kingdom
4 months using the app
September 30, 2024

Schnelle Einrichtung, guter Support.

Tesmarzauberartikel
Germany
1 day using the app
May 13, 2024

Five stars all the way! This app has been an absolute incredible, and the support 100% recommend. Specially HANA Thank you for your support and your help.
Thank you again

onyx stores
United States
5 months using the app
July 23, 2024

Setting up is a breeze with Emily and Tony. Switching over to Chatty and hoping this chat app works for us!

ToyCoin
Singapore
About 2 hours using the app
September 24, 2024

Assistenza top, app completa di tutto e sempre in costante miglioramento

Luca Vincenzi Orafo
Italy
6 days using the app
July 12, 2024

Mia and Technician Anivia are very great Customer supports!!! They helped my for custom css.

Moto Termico
Germany
About 21 hours using the app
May 25, 2024

The app works perfectly, exactly what I was looking for. Hana was amazing and quick with the support!

Savannah Supplies
Tanzania
3 months using the app