Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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I'm only using this app for one day, but i can already say that it works as it should be. Also the support is great. Tiana was a great help.
The customer service is very patient and the plugin is completely free. I will recommend it to all my friends.
Tiana and Tony have been absolutely fantastic—responsive, knowledgeable, and always ready with solutions, even when bombarded with our myriad questions. Their assistance has been invaluable, making our interaction smooth and productive.
Furthermore, we've been thoroughly impressed by the Chatty Live Chat feature. It's incredibly intuitive to set up and has greatly enhanced our customer support experience. The seamless integration and user-friendly interface have streamlined communication with our clients, making it a standout tool in our arsenal. Kudos to your team for providing such an excellent solution!
great app simple to use
thanks to
Hana from support team for the help was very helpful
Tiana a été d'une grande aide pour l'installation du chat sur notre site et a répondu à toutes mes questions!
Il ne manquerait à l'application que le support des tickets et l'intégration des messages reçus sur les plateformes meta et ça serait l'appli de chat parfaite! Mais compte tenu qu'elle est gratuite c'est déjà excellent!
Audrey was awesome! Got me up and running and understanding how the Live Chat works. And just navigating the app in general. Loving the app so far. Seems pretty straight forward. Thanks so much!
Really good app with a lot of options to optimize for individual use.
support is super fast and helps with every issue
so its a no brainer, will use it for another store too
Thanks to Hana for the fast support
good, easy-to-use application with attentive customer service thanks to Tiana for her patience
great
Tiana helped me through out step by step. I am new to this app and I am getting like it already. Thanks