Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,152)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

May 30, 2024

It's easy to use and the support were all nice

Snorkel Cook Islands
Cook Islands
About 2 months using the app
August 9, 2024

Amazing app and amazing customer service.

Going Postall
India
About 1 hour using the app
April 5, 2024

Verry cool app with amazing customer support. Audrey helped me a lot to clarify the doubt that I have rapidly.

highly recommend.

Hope it will be with multi language option soon then it will be PERFECT.

Kallos
Croatia
5 months using the app
May 25, 2024

The product is fantastic, and the support has been a standout for me. Hana from the support team has been exceptionally quick in responding and resolving any issues or modifications in real-time.

Diadem
India
About 1 month using the app
February 24, 2024

If you’re contemplating on an app to use for your FAQ Page, just save yourself the time and download Avada! This app has been so convenient to use and set up compared to the other apps that I’ve installed for my store. The fact that it’s free is just a bonus. Their customer support is prompt and efficient, Hana and Maison were very helpful in assisting me with the few questions I did have while setting up my FAQ Page. I don’t see myself using any other App for my FAQ page for the foreseeable future!

My Store
United States
6 months using the app
July 24, 2024

Amazing Support team

Golfie.store
Hungary
1 day using the app
April 26, 2024

Pamela ,

Thank you for your service , you helped me in 10 mins after a lot of trying to fix this problem!

Thank you , you are amazing !

Kind Regards

MOTUS

Motus BV
Belgium
3 months using the app
May 31, 2024

Excellent app and the support staff is very coopeartive. Awsome experiance, specilly with Audrey and Tony, they were very supportive and helped me with my query.

OutfitLab
Pakistan
About 1 month using the app
June 9, 2024

Hana and Toby are the best! Fixed my tracking issue :)

Gallery by Flo
United States
4 months using the app
June 24, 2024

I think it is a very complete application, also excellent support, Nolan and Williams from support did a good job, thank you

UMBRA
Mexico
About 2 hours using the app