Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,152)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

October 9, 2024

hana is a good girl

KledKicks
Italy
About 3 hours using the app
September 2, 2024

Great help from Hana

Pebbel
Netherlands
15 minutes using the app
February 26, 2024

I was having trouble with my FAQ page not showing up on my header and Hana and Toby were fantastic. They where quick, responsive, and fixed my problem!

Her Mighty Mind
Canada
Almost 2 years using the app
June 25, 2024

Amazing support service, quick response

NutriVate
India
3 days using the app
July 12, 2024

had prompt help from Audrey and William! thank you so much! :)

UCHU.CLUB
Singapore
About 4 hours using the app
October 9, 2024

abby è stata magnifica a risolvere tutti i miei dubbi grazie.

Zoom Bags
Italy
6 days using the app
May 13, 2024

Hana has been extremely helpful with instant replies & immediate resolves on my queries. The turnaround from installation & go-live was hardly 20 minutes. One of the best customer support team I have seen on Shopify!

Radiant Cycles
India
17 days using the app
June 11, 2024

Great support. Thanks for the help(Nolan and Maison)!

Liamigo
Germany
About 1 month using the app
June 19, 2024

Great app with lot of customization! I had some doubts on how to use and Tiana quick solved and replied all my questions. Great costumer service!

ZHAO importadora e exportadora
Brazil
About 3 hours using the app
May 5, 2024

It's really an amazing app, they support you very quickly. Widgete works very well and looks amazing

Kedibu
Türkiye
3 months using the app