Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,152)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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I have been using the app for a short while but the support I've been given by Tiana was incredible! She was patient and answered all my questions perfectly!
I'm so excited to use Chatty on my page!
The app works just fine. I still can't believe it's for free! Plus, amazing customer service, especially from Tiana <3
Snel antwoord en fijne begeleiding wanneer je iets niet snapt.
I can't get over how great this app is! This will seriously cut down on customer help requests.
The app is non-invasive to my store theme. The customizations are simple but effective.
The customer service is fast and friendly!
I can't wait to check out the other services Avada offers!
Thank you :)
I had a few questions regarding my FAQ page on Shopify and Esther did a great job helping me as quickly as possible! Recommend this app! And even if you have some issues, the contact support is always there to help you!
The FAQ page I created by Aveda is very useful for our customers and they love it! Though I am new to e-commerce and new to the platform, Lydia from Avada team helps me all the time when I have issues, great team and great product
Great app and great customer service Tiana!
I recently had the pleasure of experiencing exceptional customer service from Lydia and Toby. From the moment I reached out with my inquiry, their professionalism and dedication were evident. Not only were they prompt in their responses, but they also went above and beyond to ensure that our issue was resolved promptly. Thank you.
The app is great. Had one small issue and Abby was quick to resolve it in under 3 minutes! She was extremely helpful and on point with everything. I highly recommend this app to all who love the great service that's open 24 hours!
ik zou de app zeker aanraden, ik had zelf wat problemen om de app op gang te krijgen toen de klanten service benaderd die ook in mijn eigen taal sprak heeft me super snel geholpen om het probleem te verhelpen!!
Dankje Hanna :)