Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,152)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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I like the app and the support. Jasmine and Maison was able to understand my concern and helped me without any trouble. Great support!
Just started using this app, Audrey and Toby have helped me integrating so far, very good customer support!
perfect audry
Hana was able to help me quickly resolve my problem. I didn't know it was this easy getting in touch with the support team. Thank you so much!
Hana helped me a lot that awesome 10/10
The customer support has been incredible, can't believe this app is free!
Kevin has help me to set up the app so it fits my theme, really happy, thanks!
Though my query was tiny but was incensed with the query there comes Tiana who helps me shooting the query once n for all. lovely exprirince
Thanks & Regards
So far so good. Their customer helpdesk Hana & Nikita was indeed helpful, very friendly, and very efficient on solving problems.
Supergoede app en wat een goede ondersteuning! zojuist ben ik geholpen door Sonny via de Chat. Er wordt echt tijd voor je genomen je wordt echt erg goed geholpen! Dankjewel Sonny voor jouw hulp en geduld.
Een aanrader en als er problemen zijn dan is er altijd wel een topper om je te helpen. In mij geval Sonny!
A great app to provide customers with quick help and the most important answers. Even better is the great support. It is very fast and helps you efficiently.
I can recommend this app to everyone.