Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,152)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Great Great App for Shopify Store.. I would give more stars if available.
The app is straight forward, super easy to use and very very helpful CS chat, paricularly Jasmine who helped me build my web a lot...Thanks guys... Keep up the great job
The app is simply brilliant, works perfectly and does what it's supposed to do. The support is super fast, competent and always there when you need it. Hana always helped me quickly and perfectly, thank you Hana
Very quick customer support by Hana. Solved the issue within a few minutes.
This app works really good!! It has most needed functions and customization features. Customer service is great as well!!! I requested help to the customer service and Audrey and Tony helped me really really fast to solve my request!!! Great job guys!!! Thank you!!!
de app werkt erg goed! Mijn veel gestelde vragen pagina is hierdoor echt geoptimaliseerd. Ook toen ik ergens niet uit kwam hebben ze mij erg goed geholpen en lukte het zo! Zeker aan te raden voor je veel gestelde vragen pagina!
this app is very eazy to setup and quick and it has very nice interface. esther and maison really helped me to make changes technically and their response is very appreciatable
Tiana helped me very well! The response and solution was really well and quick done by Tiana :)
I was helped several times in one day and the service was very, very good. Everything solved within minutes.
I Can recommend the app to everyone!
This app is easy to integrate and when I faced any issues along the way, their customer service was prompt to assist. In particular, I was served by Nolan who was quick in responding and was really helpful every step of the way. Excellent service.
The app is extremely lightweight and easy to use, with a clean interface that's both simple to set up and visually appealing. The support team is exceptionally friendly and efficient, providing quick resolutions. My interaction with customer representative Nolan was particularly noteworthy; he actively engaged and swiftly resolved my issue without any hassle.
Will strongly recommend the app.