Chatty: Live chat Helpdesk FAQ

I have been having the best experience with the Avada WhatsApp Chat FAQ page. The reason that my experience has been great is beacuse of the assistance I have been given when I have a question. Lydia and Tony went above and beyond to assist me with adjusting some settings on the chat and that turned out perfectly! I was actually a little hesitant to try to add teh chat myself, but the customer service is exceptional. I greatly appreciated the time and effort Lydia and Tony gave.

Perfect support

I had a problem with the app and Esther from customer service took care of it straight away. Everything went without any problems. I will continue to use the app. Thank you Esther

loved the app offers a lot for free and helps you grow your business. amazing!

big thanks to tiana - tony

This app made my FAQ more professional and easygoing. The customer support from the Avada team is excellent and prompt. Especially, Esther was so helpful and prompt in her support. They always get back as soon as possible. Additionally, they solved my issues from their end without asking me to do many tasks to resolve them.
Other features of this app are also helpful, such as Chat.
I would recommend other businesses to use this app!

The team at Avada were super helpful in getting the app working well with our theme, especially Audrey who was very responsive and assisted me in answering all my questions quickly. Great app it seems so far!

Hana and Toby love for both of them very good support

Recently, we updated our current FAQ on our website using Avada. This app has a user-friendly interface and includes a direct customer interaction feature via live chat. It's free and easy to install, and the support team is available 24/7 for assistance with any issues or coding needs. We had some issues to fix, and all the CS (Sunny, Lydia, Tiana & William) were super helpful!

I would like to express my sincere gratitude and satisfaction with the exceptionally prompt and effective assistance I received from Miss Liz. Faced with a complex issue that left me perplexed and uncomfortable, I decided to seek help and contacted Miss Liz.

Her responsiveness was outstanding. From the moment I reached out to her, she exhibited a high level of professionalism and dedication. Miss Liz effortlessly grasped the nuances of my challenges and immediately set out to resolve the issue. Her knowledge and skills were evident as she quickly identified key points and provided clear and concise instructions for a solution.

In addition to her expertise, Miss Liz impressed me with her friendliness and patience. Her open communication made the entire process easy and enjoyable. Thanks to her effort and enthusiasm, I successfully resolved my issues, restoring my confidence in handling similar matters in the future.

I wholeheartedly recommend Miss Liz to anyone in need of fast, professional, and friendly assistance. Her commitment to customer service is truly exceptional, and I am proud to have had the opportunity to work with her. Thank you, Miss Liz!

OMG!
This app is so amazing, they can help you remove the label for FREE with no questioning. Great customer service from Lydia, she was so kind to me. I highly recommend