Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,154)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Hana has helped me tremendously with how everything work. Thank you so much!
Great app! Fast support Audrey was very helpful and fixed our small issue quickly, we’ll be using this app for a long time!
Hannah's exceptional customer service skills truly made my experience unforgettable. Best customer service i have ever experienced in my life, HANNAH responded to me with less than 5 seconds, she resolved my problem in less than 1 minute, very respectful and kind , and because of hannah i would surely recommend to my friends this app because with someone ass Hannah as your LIVE SUPPORT NOTHING CAN GO WRONG AND EVERY THING IS EASY.
Audrey
Excellent customer service. I had an issue with the FAQs page on the mobile not being correctly aligned in the centre. The tech people fixed it within a day.
Hana was amazing, so quick to respond & resolve my questions/issues!
Ho contattato l'assistenza clienti, ho parlato con Lydia, servizio di assistenza TOP. Risposta immediata e risolto il problema in 2 minuti.
Complimenti
Incredible Customer Service. at the beginning it was a bit overwelming but the Customer Server agent Esther helped me all the way! The app itself is also very easy and easy to implement in your store 5 Stars all the way!
The app is very good and the service was excellent. Thank you very much for your assistance, Hana!
I am using this wonderful feature from Avada for my website. This is an amazing app one can use in Shopify to guide their customers. This is really helpful and easy to use. Plus their tech help is superb and quick. Tracy is amazing in helping you out for tech related troubleshooting.