Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,154)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

November 9, 2024

Audrey and Maison provided quick assistance in resolving my issue. Thank you very much!

GiftsGrid
China
May 16, 2024

very useful app, great client assistance with pamela

Gymlluminati
Italy
6 months using the app
July 1, 2024

Tiana and Maison did exactly what i asked. Amazing job

Corqle
Greece
About 1 hour using the app
January 19, 2024

Thanks so much for your help Jasmine and Anivia. This is my first time building a webshop, so I'm totally new to this. I wanted to make some adjustments and Jasmine was there to help me. Quick response and clear explanation. I recommend avada to everyone <3

7Visions-Amsterdam
Netherlands
6 months using the app
May 25, 2024

So far I'm quite happy with this particular app for my store's FAQ page. I've tried several different apps for the same thing over the past week and Chatty is the best. I had a technical issue come up and luckily a chat box popped up ready to help me. I'm so thankful to Esther from the chat who resolved the issue in less than 3 minutes. It has been so easy and quick to set up.

Maude + Aster
United States
About 1 hour using the app
December 18, 2023

Would give a 10 star if possible.
Have been using Avada Plug-Ins since day 1.
Thanks to Anthea and the whole team for making our seller lives more efficient and bearable!
Thank you to the other Avada team members that have assisted in the past!

Cathay Electronics
Singapore
6 months using the app
February 12, 2024

This is a very well done app for generating FAQs pages. I liked my experience with the support via Live Chat: they help you setting up the FAQ page and with any problem you might have with the page style. Esther from the customer support was great!

Angie Sport
Italy
7 months using the app
March 19, 2024

I was having trouble integrating the FAQ Page into my store - thanks to Lydia and William from the Live support, my problem was solved in minutes.
Highly recommended

EVOCAMO
Austria
2 months using the app
March 4, 2024

When it comes to technical support experts, Hana sets remarkable standards. Her invaluable skills not only helped me customize the website to my needs but also made the entire process enjoyable. Such an employee should definitely be appreciated.

CanineCurios
Poland
About 2 months using the app
Edited March 25, 2024

Hana is such a great help quickly applies all changes i request and prompts all my needs to the dev-team really appreciate the great work of AVADA keep up the great work! special thanks also to Tiana and Maison you are doing just great <3

V24
Austria
3 months using the app