Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,154)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Fast reply and good understanding of what to do and how to help, also very polite and understanding.
I recommend the application; I had the pleasure of receiving assistance from Pamela, very kind and helpful. She helped me solve the problem with very quick turnaround times
I recently had the pleasure of trying this was the best choice of my life
I highly commend Esther for her dedication to delivering top-notch support. It's refreshing to encounter such a skilled and customer-centric professional. I'm grateful for the positive experience and would not hesitate to seek assistance from Esther in the future.
Thank you once again, Esther and AVADA , for your exceptional service!
Love this app, and its free! And the support ist amazing and fast! Thanks to Liz and Emily
I recommend this app for two reasons:
1: They have 24/7 customer service and their team of dedicated workers are always ready to tackle any challenge you throw at them. Like I asked a question and got a response within seconds.
2: The widget is fully customizable so you can really get it to blend with your store very well. It even looks good in the default version, not a lot of customization needed.
If anyone sees this, I would recommend Jasmine as she is what anyone would expect of a customer service rep, she is kind, patient and very calm.
Would definitely recommend this app to new and old drop-shippers.
This is great and powerful and easy app to use. They provide quick and excellent support responses time, and exceptional customer service. Thank you Hanna for all your support
Fantastic app and amazing service from Audrey and team! Keep it up!!!!
Esther was amazing. She helped me with every question I had and edited the necessary code to make my app work! I recommend 100%
Le service client est exceptionnel et s'adapte parfaitement à la langue de ses interlocuteurs, ce qui nous a permis de discuter directement en français. Le support technique est très réactif pour fournir les notifications nécessaires. Un grand merci à Mia et à la technicienne Anivia pour leur aide précieuse et leur professionnalisme.
Chatty is powerful and has a strong technical team.