Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,154)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
Refine
-
By rating
Great App, Excellent Customer Support. Thanks
I had some small issues with my FAQ page. Just ask Hallyfe, and he'll sort it out for you in no time. Really well and quickly arranged.
Fantastic app and amazing service from Audrey and team! Keep it up!!!!
Hana
I have only just installed the app, however the install was simple and the assistance was efficient. Fingers crossed for a good experience!
APP內建的線上客服功能很棒，感謝 Lydia and Doris 即時提供協助，謝謝！
Audrey and Nikita helped me very quickly to fix my issue! can only recommend the app
There was a problem with the widget displaying on the site. Hana promptly helped to fix it, thank you. Amazing app
Great customer support by Hanah and my shop looks and works amazing!
This is a great app with fantastic service. Hana from the Live chat team is super helpful and responds quickly. We had a small styling issue which she resolved within a minute! Support pages are helpful too. The app is easy to navigate with plenty of features. Looks really professional. Useful to have both the pop-up and FAQ page, plus the optional chat option. Very impressive for a free app. I'd highly recommend it.