Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,154)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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nice customer service, Tiana was very helpful
Hana responded to all my questions! She helped me to configurate the FAQ page and also a problem to create a FAQ quesrtion. Great service, fast!
Quick response and very helpful. I was back on the road in 5 minutes. Thanks to the help of Hana.
very responsive
the support team was quick to respond and very nice
Audrey, Emily and Tony and super help me to customize a lot, make it complete match with my web. The app is very easy to use and nice design, and the teams is strong and in time help. Great work!!!
This app, just the others in its suite, are really good for helping you sell more and keep your customers happy. If you have any questions, just ask Esther from the Avada team. She's great at answering quickly. I really think you should use this app!
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Avada WhatsApp Chat, FAQ Page is a game-changer for my Shopify store! The integration of WhatsApp chat and FAQ page feature has significantly improved customer interaction. Plus, Hanah's exceptional customer support takes it to the next level. She's knowledgeable, friendly, and goes above and beyond to help. Highly recommend!
Hana from the support team was very helpful and responsive. Amazing service
Nice app, the chat support is on point. Hana has helped me very well