Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,156)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Thanks for your support Audrey and Anivia. you were attentive and helpful
I am still working out how to use the app so I can't quite comment on the app just yet, but it seems good so far. easy to set up with a few minor tweaks and adjustments with the help of support.
ziet er enorm professioneel uit.
heel overzichtelijk en duidelijk voor de klant.
Lydia van de helpdesk is enorm behulpzaam als je even hulp nodig hebt om de juiste settings te vinden!
I had an awesome experience with the support from Abby. She was incredibly helpful, efficient, and resolved my issue in no time. I appreciate the quick response and the dedication to ensuring a positive experience. If you're looking for great support, Abby is the go-to person!
Thank you, Abby, for your outstanding assistance!
I started using this App for the FAQ. Always needed in any store. It is incredibly easy to set up and incredibly easy to navigate.
I had a few questions, and I immediately got Esther online. In 2 minutes, she solved everything without any extra explanation.
I can only say I wish all Apps on Shopify had such service instead of being told no one is around from Friday to Monday. If you sell in the digital age, you need to be able to answer customers immediately or at least within a few hours.
Avada did not disappoint, Not in the App, Esther's service, or the ease of use. If you need a FAQ this is the app!
The app seems to work well and is easy to use.
I had an issue and contacted support. Esther responded to me, and she resolved my problem very well; thank you!
Tiana helped us really well and quick. The customer service is excellent!
thank you for your help Chin , you were very helpful :))
perfect apps. and very good service by Esther. Nice!
the app is perfect and the support (Tiana and Tony ) even better
Support team is very nice & helpful my experience of support is very good with them. One of the best Shopify app in free pricing no one can compete them for FAQs