Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,156)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

October 18, 2024

jasmine a etait tres gentille et a repondue a tout mes demandes!

omniway
Spain
About 4 hours using the app
March 9, 2024

Love the app. it is easy to use and Pamela from support was quick and helpful when I had a question.

Cloud9 Colognes
Jamaica
4 months using the app
November 17, 2023

Avada app is must-have tool for you online store, if you want FAQ or support to your customers. Lydia and William help me with cunstruction of my support to my online store... thanks!

FallenWear
Slovakia
About 2 months using the app
August 17, 2024

Goeie service en alle instellingen zijn overzichtelijk en goed te wijzigen.

My Store
Netherlands
About 1 hour using the app
March 2, 2024

I need more icons to display for my FnQ page and Audrey was very helpful. She helps me to unlock more icons. Her response was very quick and very professional. Thank you Audrey for all your help.
Really Appreciated.

Fitaiim
India
28 days using the app
January 25, 2024

awesome application And very professional support. Helped us with everything that was needed.

Flovita
Netherlands
2 months using the app
December 14, 2023

A good and easy app to setup and use for both you, and your customers, does exactly what is says it does.
Got a small issues, setting it up, and contacted customer support via chat got immediate response from sunny, that solved the issue in less than a minute. Highly recommend.

FormaBonita
Israel
16 days using the app
March 27, 2024

Thank you Sunny for your quick response. She helped me and my technical problem was resolved quickly. I recommend Avada!

Esprit Football
United Kingdom
About 1 month using the app
January 11, 2024

My first impression was really good, I faced a problem and one of their agents, Esther, solved the problem pretty fast.

Rotomy
Germany
3 months using the app
November 12, 2024

Ho risolto un problema grazie alla chat con Audrey, molto gentile e cordiale, mi ha spiegato come risolvere il problema passo per passo

Domus Gluten Free
Italy
2 months using the app