Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,156)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

May 31, 2024

Great app. Hana from Chatty helped me very well with the installation of the FAQ page. I would recommend this app for everyone that needs a nice FAQ page on their webshop.

Elleloom
Netherlands
30 minutes using the app
March 12, 2024

Liz is a charm! She is so helpful and worked on my issues right away. Im loving this free app so far! <3

DIDI BAINI COLLECTION
United States
3 months using the app
July 2, 2024

Very good app! Great support! Hana was very helpful!

cleanvinusa
Poland
20 minutes using the app
May 10, 2024

I just installed chatty on my Shopify site and had a few issues. Their help team, specifically Esther and Nikita, were extremely responsive to my questions and fixed my issues asap. Recommend!

FARMHOUSE CANDLE COMPANY
United States
About 16 hours using the app
May 2, 2024

Lydia and Maison have been very helpful in resolving my issue. I absolutely recommend it!

twentyfourhaitch
Italy
17 days using the app
May 1, 2024

Avada is very usefull and easy to use app. Lydia and Nikita provided quick, professional assistance, solving my issue in no time. The app's integration of live chat, email, and FAQ support is fantastic. Highly recommended!

NAZROM
Netherlands
2 days using the app
April 11, 2024

Great customer support by Hana. Quick and easy. 100% recommended.

Warewood Shoemakers
India
6 months using the app
May 13, 2024

Love the app, Looks AWSM. Setting it up was extremely easy. Had a little bit of issue at first, but Hanna from Avada support team, fixed it in a jiffy. I would highly recommend using Chatty.

ingLando
India
About 3 hours using the app
February 22, 2024

Quick and friendly assistance.
I interfaced with Hana and she immediately resolved a page loading error.

Pinguini Tattici Nucleari Store
Italy
About 1 year using the app
March 14, 2024

Good Service by Audrey! Thanks for this app to have a good Customer service!

Florista Flower
Canada
8 months using the app