Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,154)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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I was having trouble integrating the FAQ Page into my store - thanks to Lydia and William from the Live support, my problem was solved in minutes.
Highly recommended
best service and outlooking
客户服务的态度特别好，响应速度快，尤其是 HaHa
I recently had the pleasure of working with Liz to set up an app on my website, and I couldn't be more impressed with the level of service and expertise she provided. From start to finish, Liz demonstrated a deep understanding of the app integration process and guided me through each step with patience and clarity.
Flawless experience, had couple minor bugs but Esther support agent was amazing and fixed it literally within seconds. Would recommend to everyone, best faq and helpdesk app.
It's a much better and more functional app than I expected. beautiful design! support 10/10
Good service
Excellent customer service! I dont use chat ever, but thought id give it a go! Happy I went with Chatty over shopify inbox... more options and live 24/7 chat for support! Cant go wrong! :-)
Super fast and efficient help in customising the colour, size and font of the chat box. Tiana and Tony made it super easy to get it to match my website aesthetic.
I can't express how thrilled I am with this app! This application has proven to be an absolute game-changer for my online store. One of the standout features for me was the seamless integration of a FAQ page into my shop. It has significantly enhanced the overall user experience for my customers.