Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,154)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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hana was very helpful and kind and solved all my problems very quickly!
thank you very much
Very quick to solve any issues
Taking the chatty app for a test drive. So far looks like just the app I need. I hope to see an mobile app version to make it more mobile in the future.
The support staff Tiana was very helpful. Thank you Tiana.
Rosie responded back as soon as possible and she fixed all the problem shooting. i will recommend.
Thanks to Chatty team especially Nolan for the valuable assistance.
Great app!
I'm just starting out with this but the app is very easy to use altogether. I did ran into some issues but have contacted their support and they've sorten everything in under one minute.
Thanks!
Really nice and easy app. I had some trouble adjusting the language from my phone, and Hana helped me. She was extremely quick and understood what my needs was. Very helpful! Thank you Hana.
Audrey and William are really helpful in setting up our FAQs on our website. It is very easy to navigate, making it a breeze to set up our FAQs and ensure our customers have access to quick, helpful answers.
This app gives a modern look and feel. Can't believe its free, I would definately pay to use it. Also I had to contact support a couple of times. Hana is so lovely and prompt. Highly recommend.
The entire team is very professional and awesome! Love their FAQs module. Very patient with customers~
I really like Kevin's service and the help by his team. My feedback was handled very quickly.