Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,152)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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A few fixes where needed in my store for the chat app of avada. The response team (Hana and Toby) made the changes very quick after the request. (less then an hour). Great job!
Tiana is very fast and really helpful. I highly recommend her.
Tiana is a wonderful assistant. Everything is at the highest level!
Great app!! Also the support team is really helpful. When you have a question they are helping you very quick. Hana, Tracy and Toby have perfectly helped me every time I had a question!
Livechat Helpdesk Hana helped me out with installing. Very kind and helpful. Only took a few minutes and we're up and running! :)
its easily understandable app. thanks for good support .
Tiana is very friendly and cleared all our doubts. I have some issues in adding Faq to our footer menu , she done in few minutes. She is very quick and responsive too. Surely recommend chatty app to all.
@Hana it's good support manager
recently integrated Avada, the FAQ app for Shopify, into my online store, and the experience has been nothing short of phenomenal. Avada not only offers a sleek and user-friendly interface for creating and managing FAQs but also provides top-notch customer support that sets them apart.
Ease of Use: ⭐️⭐️⭐️⭐️⭐️
Avada's intuitive design made setting up and customizing my FAQs a breeze. The platform offers a range of customization options, allowing me to seamlessly integrate the FAQs into my website's aesthetic.
Features: ⭐️⭐️⭐️⭐️⭐️
Avada goes beyond the basics, offering robust features that enhance the overall user experience. From accordion-style layouts to responsive design, the app caters to diverse needs with finesse. I particularly appreciate the versatility in styling options, ensuring my FAQs look seamlessly integrated into my site.
Customer Support: ⭐️⭐️⭐️⭐️⭐️
What truly sets Avada apart is their exceptional customer support, exemplified by their staff member Prakash. When I encountered a minor issue with styling, Prakash was quick to respond and provided a solution that exceeded my expectations. His expertise and dedication to resolving my concern promptly were commendable.
Prakash's Support: ⭐️⭐️⭐️⭐️⭐️
Prakash's assistance was nothing short of outstanding. He not only addressed my immediate concern but also took the time to ensure I understood the app's full potential. His professionalism and knowledge left a lasting impression, making me confident in the choice of Avada for my FAQ needs.
Overall Experience: ⭐️⭐️⭐️⭐️⭐️
In conclusion, Avada is more than just a FAQ app – it's a game-changer for Shopify users looking to enhance their customer support and website functionality. The combination of a user-friendly interface, powerful features, and exceptional support, exemplified by Prakash, makes Avada a must-have for any online store. I wholeheartedly recommend Avada to fellow Shopify users seeking a reliable and feature-rich FAQ solution.
hana is a good girl