Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
Refine
-
By rating
very good experience with Jasmine and Andrew!
I recently had a fantastic experience with Chatty and wanted to share. Rosie, one of their support execs, was lightning-fast in responding to my issue. She not only fixed it quickly but also explained why it happened and gave tips to avoid it in the future. Her expertise and friendly approach made me feel valued. I highly recommend Chatty for their top-notch customer service, especially thanks to Rosie!
Tiana is so helpful and assist immediately for every questions i asked. So far, the app is good to use.
Great app, easy to use and set up. It makes chatting with your customers so simple. Great customer service—Tiana was very helpful!
So far so good! Just did the setup and had a few questions and Tiana and Prakash were amazing!! Thank you!
No wonder why it has 5 stars, irreplaceable, awesome ecosystem, 10 out of 10 customer service, totally customizable, including css.
Very nice. Thank you very much kevin
Chatty is the best chat app, it can be customized as you want. Thank Hana for supporting me and for helping customize the position of the icon.
If you’re contemplating on an app to use for your FAQ Page, just save yourself the time and download Avada! This app has been so convenient to use and set up compared to the other apps that I’ve installed for my store. The fact that it’s free is just a bonus. Their customer support is prompt and efficient, Hana and Maison were very helpful in assisting me with the few questions I did have while setting up my FAQ Page. I don’t see myself using any other App for my FAQ page for the foreseeable future!
This app works really good!! It has most needed functions and customization features. Customer service is great as well!!! I requested help to the customer service and Audrey and Tony helped me really really fast to solve my request!!! Great job guys!!! Thank you!!!