Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,152)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Hana and Tobi did a great job. I had some questions and they did instantly pick it up and solve the issue. Very quick and efficient customer support. Now I will test the app.
The service is really in time and helpful. The agent Tiana is super nice and patient. Recommend!
Loved the experience so far. Easy to install and super responsive support. We were using an alternate solution that was not half as good as this.
Audrey and Toby handheld me to install the app and debug small issues in no time.
Hana provided smooth and effective communication throughout our chat, making the process of problem-solving feel effortless and efficient.
Esta app me ha ayudado mucho para el desarrollo de mi tienda online, ademas el soporte es de gran ayuda, especialmente Tiana, lo mejor de todo es que la app es gratis y dentro de esta no hay pagos extra, ademas de que es muy facil de usar
Best online chat app on shopify app store, and Hana provide me great customer services, thank you guys for making this app!
Utilizar chatty ha sido una experiencia única, me ha permitido desarrollar más mi negocio permitiendome conectarme mucho más con el cliente mediante un buen servicio. La recomiendo.
It's easy to use and the support were all nice
Amazing app and amazing customer service.
Verry cool app with amazing customer support. Audrey helped me a lot to clarify the doubt that I have rapidly.
highly recommend.
Hope it will be with multi language option soon then it will be PERFECT.