Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,152)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

May 10, 2024

Hana and Tobi did a great job. I had some questions and they did instantly pick it up and solve the issue. Very quick and efficient customer support. Now I will test the app.

Cien Fragancias
Germany
4 months using the app
July 7, 2024

The service is really in time and helpful. The agent Tiana is super nice and patient. Recommend!

ROKT&RAZO, learing toys, games and stationary
Hong Kong SAR
About 4 hours using the app
April 10, 2024

Loved the experience so far. Easy to install and super responsive support. We were using an alternate solution that was not half as good as this.

Audrey and Toby handheld me to install the app and debug small issues in no time.

The Healthspan Co.
India
6 months using the app
May 17, 2024

Hana provided smooth and effective communication throughout our chat, making the process of problem-solving feel effortless and efficient.

Semcore Business Center
Philippines
28 days using the app
June 28, 2024

Esta app me ha ayudado mucho para el desarrollo de mi tienda online, ademas el soporte es de gran ayuda, especialmente Tiana, lo mejor de todo es que la app es gratis y dentro de esta no hay pagos extra, ademas de que es muy facil de usar

Homely Goods
Colombia
About 21 hours using the app
May 11, 2024

Best online chat app on shopify app store, and Hana provide me great customer services, thank you guys for making this app!

ChituSystems
China
13 days using the app
September 11, 2024

Utilizar chatty ha sido una experiencia única, me ha permitido desarrollar más mi negocio permitiendome conectarme mucho más con el cliente mediante un buen servicio. La recomiendo.

Mundo Caramelo
Ecuador
1 day using the app
May 30, 2024

It's easy to use and the support were all nice

Snorkel Cook Islands
Cook Islands
About 2 months using the app
August 9, 2024

Amazing app and amazing customer service.

Going Postall
India
About 1 hour using the app
April 5, 2024

Verry cool app with amazing customer support. Audrey helped me a lot to clarify the doubt that I have rapidly.

highly recommend.

Hope it will be with multi language option soon then it will be PERFECT.

Kallos
Croatia
5 months using the app