Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,172)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

May 24, 2024

Very good app with good features that really elevate your shopify website to the next level. Also really good support, Rosie was really helpful and replied fast.

FlexWrap
Sweden
3 months using the app
September 26, 2024

Jeg manglede en fuldkommen dansk oversættelse til appen og kontaktede kundeservice. Lydia svarede hurtig tilbage og fik opgaven sat i gang. Efter et par dage var det opsat uden problemer.

Ditogmit.dk
Denmark
2 months using the app
July 1, 2024

Efficient. Hana was fast and kind. Problem solved in under 3 minutes :)

Herborium Terrae
Germany
1 day using the app
July 17, 2024

They are best

Opes Orbis
Türkiye
4 months using the app
June 24, 2024

great support and great app, kevin was 10/10

Graham Stones Jeweller
United Kingdom
Over 1 year using the app
April 30, 2024

I had an excellent experience with customer service. They were quick, efficient, and straight to the point when addressing my questions. I've interacted with Tiana and William on different occasions since installing this app, and both were incredibly helpful, resolving my requests promptly with kindness and professionalism.

The app itself is fantastic—it works perfectly for my needs. I'm also happy they recently added a live chat option. It's user-friendly, with great features that look professional on my site.

I highly recommend this app to anyone looking for a reliable solution. It's easy to use and backed by a stellar customer service team.

ASIA BORDER™
United States
3 months using the app
July 24, 2024

Audrey was very helpful in helping me set up my notifications for my live chat. Thank you so much Audrey, your the best!

S Press 77
Australia
About 2 hours using the app
November 11, 2024

resolved all my issues

Elixrion
Slovenia
About 2 hours using the app
May 3, 2024

i had a problem with changing my logo in the app. Esther and their technician Toby helped me with everything while answering in a few minutes and fixing everything. Moreso the app on itself is great and better from all of the ether apps i tried before.

ToolShrine
Israel
4 months using the app
August 24, 2024

good service

Fairwithhair
Sweden
About 15 hours using the app