Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,152)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

August 23, 2024

Best Chat application Ever, Friendly Support, Recommended :D.

Instaadesign by Ziad
Morocco
About 1 hour using the app
July 24, 2024

Audrey was very helpful in helping me set up my notifications for my live chat. Thank you so much Audrey, your the best!

S Press 77
Australia
About 2 hours using the app
September 16, 2024

Great help. Thanks.

Ultmax
Canada
About 2 hours using the app
June 13, 2024

Hana is really so helpful person and she was so kind. The app is really good.

PΛSΛGE
Türkiye
3 months using the app
Edited July 11, 2024

I was allowed to be supported by Judy. I had a lot of questions and all of them were answered quickly and correctly. I am very satisfied!

Wearship-Apparel
Germany
3 months using the app
July 12, 2024

Thanks for your support Hana. Great support. And for the app, It's such a one-stop app for communicating with my customer. To be honest a few of the setting are a bit hidden in the menu, I hardly find, but it's okay.

Josephine Anni
Indonesia
About 1 hour using the app
October 30, 2024

Great for use. Top Service

ZAC Laser
China
About 2 hours using the app
May 19, 2024

This app works really good!! It has most needed functions and customization features. Customer service is great as well!!! I requested help to the customer service and Pamela helped me really, really fast to solve my request!!! Great job!!! Thank you!!!

BeGioia
Netherlands
27 days using the app
April 30, 2024

I had an excellent experience with customer service. They were quick, efficient, and straight to the point when addressing my questions. I've interacted with Tiana and William on different occasions since installing this app, and both were incredibly helpful, resolving my requests promptly with kindness and professionalism.

The app itself is fantastic—it works perfectly for my needs. I'm also happy they recently added a live chat option. It's user-friendly, with great features that look professional on my site.

I highly recommend this app to anyone looking for a reliable solution. It's easy to use and backed by a stellar customer service team.

ASIA BORDER™
United States
3 months using the app
June 27, 2024

Its amazing app and easy to use and Plus customer Support is Amazing

Viejoy
India
25 days using the app