Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,152)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Best Chat application Ever, Friendly Support, Recommended :D.
Audrey was very helpful in helping me set up my notifications for my live chat. Thank you so much Audrey, your the best!
Great help. Thanks.
Hana is really so helpful person and she was so kind. The app is really good.
I was allowed to be supported by Judy. I had a lot of questions and all of them were answered quickly and correctly. I am very satisfied!
Thanks for your support Hana. Great support. And for the app, It's such a one-stop app for communicating with my customer. To be honest a few of the setting are a bit hidden in the menu, I hardly find, but it's okay.
Great for use. Top Service
This app works really good!! It has most needed functions and customization features. Customer service is great as well!!! I requested help to the customer service and Pamela helped me really, really fast to solve my request!!! Great job!!! Thank you!!!
I had an excellent experience with customer service. They were quick, efficient, and straight to the point when addressing my questions. I've interacted with Tiana and William on different occasions since installing this app, and both were incredibly helpful, resolving my requests promptly with kindness and professionalism.
The app itself is fantastic—it works perfectly for my needs. I'm also happy they recently added a live chat option. It's user-friendly, with great features that look professional on my site.
I highly recommend this app to anyone looking for a reliable solution. It's easy to use and backed by a stellar customer service team.
Its amazing app and easy to use and Plus customer Support is Amazing