Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,171)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

August 11, 2024

it's very easy to use and the support was very friendly and fast responsive.(shout out to Prakash :) ).

My Store
Belgium
About 1 hour using the app
September 7, 2024

Service client vraiment au top , rapide et efficace je recommande

Loubetani
France
9 days using the app
August 2, 2024

Great app, especially , thanks for Linda's help

JLM MARINE
China
About 7 hours using the app
May 22, 2024

I'm absolutely delighted with the support for the application! Audrey has been incredibly helpful throughout, assisting me with troubleshooting, providing clear instructions, and ensuring a smooth experience. Her professionalism and expertise have made all the difference. A big thank you to Audrey and the support team!

pH5 Shop
Serbia
5 months using the app
October 30, 2024

Great for use. Top Service

ZAC Laser
China
About 2 hours using the app
June 6, 2024

I was helped very quickly with my problem and everything is running smoothly. Special thanks to Tracy for her super support and quick help. 1A service.

WaNa Deko
Germany
About 1 month using the app
November 13, 2024

Very good support! Suggested

Ingrocell®
Italy
About 1 hour using the app
September 16, 2024

Great help. Thanks.

Ultmax
Canada
About 2 hours using the app
May 11, 2024

Amazing customer service, extremely fast to fix any issues through their chat. Really impressed with the app even on the free plan! Shout out to Esther in particular!

The Playful Ones
New Zealand
7 months using the app
October 15, 2024

so goood APP, so good service.

HISMICRO
China
About 2 hours using the app