Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,171)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

June 15, 2024

The FAQ would not work and got it sorted really fast thanks to Kevin!

Wines for Good
United Kingdom
3 months using the app
July 10, 2024

Great customer support from Tiana

Moda+Co.
United Kingdom
2 months using the app
September 18, 2024

Coole Tools und wiele Änderungsmöglichkeiten.
Schneller Support und toller support! Grüße gehen an Lydia and Maison <3

Woodsoul
Germany
About 6 hours using the app
July 1, 2024

I needed help to set up the app on my website and Hana helped me in a few seconds! Thank you Hana!

Piacevolmente Country di Rosi Maria Cristina
Italy
2 days using the app
June 4, 2024

L'app è un'eccellente risorsa per integrare le FAQ al sito web.
L'interfaccia è intuitiva e le funzionalità sono molte e ben progettate. Consiglio vivamente quest'app.
Un grazie speciale a Nolan per il continuo ed eccellente supporto!
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The app is an excellent resource to integrate FAQs into the website. The interface is intuitive and the features are many and well-designed. I highly recommend this app.
A special thanks to Nolan for the continuous and excellent support!

GEA | Green Ever After
Italy
4 months using the app
August 26, 2024

Amazing support and app!
Lydia's support was exceptional!

Love Grown Diamonds
Israel
About 13 hours using the app
November 9, 2024

Vere good and easy, Thank you @hana

Silver Shiner
United States
39 minutes using the app
May 15, 2024

Excellent platform! Rosie from their team helped me set up a few things. Quick responses. Some features are still under development, but the core offering works well - live chats, faqs. They are moving in the right direction!

Mannai HP Solutions
Qatar
5 months using the app
July 20, 2024

wow, this is the best live chat app I have ever used, their customer support is the best and if you're looking for the best live chat to use, do not think twice to install Chatty and get started immediately. My customers are happy!!!

Zanede
United Kingdom
About 1 hour using the app
October 24, 2024

Goeie en duidelijke service en fijne app om te gebruiken! Ïk heb zojuist met een medewerker (Damian) gesproken en die heeft me goed geholpen vandaag.

My Store
Netherlands
About 16 hours using the app