Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,171)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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Great app, and great support from Hana
This is a beautiful app that's easy to use and has an excellent support team to boot.
I got help via email from Lydia and via live chat from Linda. Both were very quick to respond — any issues I had were resolved within the day.
I'm using this in conjunction with Shopify Inbox. If their live chat feature gets developed further, I might switch over to just using this.
Great app overall. Would highly recommend!
Finally, a live chat tool that is multilanguage, has quick replies (a customer can select), and is hassle-free. Very friendly and fast replies by Tiana and Nikita of the support team. Highly recommend!
Fantastic app and super easy to install and set up. I had one question but Hana replied instantly and sorted it immediately for me. Highly recommend for anyone looking at live chat and helpdesk options.
Very helpful support team. Many thanks for Hana!
The response is really quick and effective. And the page layout is great. Thanks to Hana and Nikita who are patient to my questions.
great customer service and good looking app
I recently had an issue that needed resolving and was pleasantly surprised by how quickly it was addressed. Tiana, in particular, stood out with her exceptional kindness and professionalism. She ensured everything was handled efficiently and with a warm, friendly attitude. I couldn't be more satisfied with the service I received.
The support is great. Very fast and proffessional thanks to Hana. Great app!
This lady "Audrey" was extremely helpful to be honest. That's enough i think to say. Keep up Audrey!