Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,171)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

October 8, 2024

Great App with a chat box in-built for immediate help. Hana was quick to respond and quite helpful. Would Recommend!

Ideal Power Tools
United Arab Emirates
21 minutes using the app
September 17, 2024

Useful app, the support is very helpful - especially Audrey!!

vintageandkickz
Germany
About 5 hours using the app
August 15, 2024

I was speaking to Emily this morning on two occasions, she helped me with the review app for my customers and the chatty app. I couldn't have done it without her. Top marks for her understanding that we are not all good on websites:-) Thank you so much for all your help Emily :-)

❤ RS7 Scents from Heaven ❤
United Kingdom
About 1 hour using the app
August 22, 2024

Hello,

Super easy to install, I had some problems so i contacted the support team Hana and William helped me a lot, they basically did all the work to solve the issue.

Thank you so much.

daccache
Lebanon
43 minutes using the app
July 17, 2024

the chatty team has been helpful from the moment I've installed the app, Cheryl and all the avada team helped me with all my doubts, super recomendable!

Sar Jewellery
Australia
6 days using the app
June 19, 2024

Great app with lot of customization! I had some doubts on how to use and Tiana quick solved and replied all my questions. Great costumer service!

ZHAO importadora e exportadora
Brazil
5 months using the app
October 14, 2024

J ai eu besoin d aide pour paramétrer certains point de l application et j ai eu Damian en ligne qui a été très professionnel et efficace. Il a résolu ma situation rapidement, avec patience et bienveillance. Je recommande !

LENON B
Portugal
2 days using the app
September 24, 2024

Great service, I was assigned with Tiana as a supporting service provider

NavEmporium.com
United States
3 days using the app
July 10, 2024

Amazing help from the support team! I needed my chat icon to move and they did it in an instant! Amazing work and customer service!

Nifty Gubbins
United Kingdom
About 1 month using the app
July 27, 2024

good assistance from the tina thank you

Qibah
United States
About 1 month using the app