Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,151)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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This is a beautiful app that's easy to use and has an excellent support team to boot.
I got help via email from Lydia and via live chat from Linda. Both were very quick to respond — any issues I had were resolved within the day.
I'm using this in conjunction with Shopify Inbox. If their live chat feature gets developed further, I might switch over to just using this.
Great app overall. Would highly recommend!
The response is really quick and effective. And the page layout is great. Thanks to Hana and Nikita who are patient to my questions.
The support desk is really helpfull, and answers quickly. Thank you Tiana.
Great service, I was assigned with Tiana as a supporting service provider
The response was quick and the customer service from Tiana and Doris was amazing！
I recently had an issue that needed resolving and was pleasantly surprised by how quickly it was addressed. Tiana, in particular, stood out with her exceptional kindness and professionalism. She ensured everything was handled efficiently and with a warm, friendly attitude. I couldn't be more satisfied with the service I received.
Linda was Quick. Also was Supportive Solved my issue in almost no time.
not only she solved it she also. Assisted with other stuffs. thanks to her i am able to use the app easily.
The app is one of the best I've found here. I needed to clarify some doubts with the attendant Lydia, who promptly resolved my problem. Very good, I recommend it!!
This lady "Audrey" was extremely helpful to be honest. That's enough i think to say. Keep up Audrey!
J ai eu besoin d aide pour paramétrer certains point de l application et j ai eu Damian en ligne qui a été très professionnel et efficace. Il a résolu ma situation rapidement, avec patience et bienveillance. Je recommande !