Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,150)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

August 26, 2024

The best, also a very incredible support service from Charles.

Comoară
Mexico
5 days using the app
July 12, 2024

Great app... and it's free! Received awesome support regarding customization requests from several representatives (regards to Hana, Ricky & Prakash) :)

Cardmaniac.ch
Switzerland
About 1 month using the app
June 27, 2024

Love this app! It has a lot of customization options and their support is amazing. Shout out to Mia and Anivia! They were super responsive and helpful when I had some requests. Thank you!!

Namebinge
United States
About 1 month using the app
July 27, 2024

very good support from Prakash Highly recommended!!!

Finevit
United Kingdom
3 months using the app
September 3, 2024

Really great help. Got back to me quickly and made sure my problem was handle correctly. Thank you.

Junies Bazaar
United States
About 1 hour using the app
August 2, 2024

Had some small layout issues and Audrey was so helpful and changed what i needed in moments.

Eyvie Rose
Australia
6 days using the app
October 19, 2024

Hana helped me so good! She is so lovely and she took effort and was really patient. There is no better helpdesk employe the Hana!!

Goodielicious
Netherlands
About 14 hours using the app
September 12, 2024

I had a problem with the English translation, I therefore asked for help from Chatty's customer service, I got help from Hana within 15 seconds. One of the Chatty employees, she is very customer friendly and solved the problem in just 2 minutes! That's why I recommend Chatty to everyone!

Verilux
Netherlands
About 1 hour using the app
August 12, 2024

Customer service has been excellent, the app so far has been supper easy to install and use. Only reason for not give a 5 star is because I have only used it for 48 hours.

Nascence Fashion
United Kingdom
About 19 hours using the app
August 29, 2024

Amazign App helped a lot. Lydia from the support was amazing. Helped me perfectly with every question

Emils Jewellery
Germany
About 12 hours using the app