Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,150)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
Refine
-
By rating
The best, also a very incredible support service from Charles.
Great app... and it's free! Received awesome support regarding customization requests from several representatives (regards to Hana, Ricky & Prakash) :)
Love this app! It has a lot of customization options and their support is amazing. Shout out to Mia and Anivia! They were super responsive and helpful when I had some requests. Thank you!!
very good support from Prakash Highly recommended!!!
Really great help. Got back to me quickly and made sure my problem was handle correctly. Thank you.
Had some small layout issues and Audrey was so helpful and changed what i needed in moments.
Hana helped me so good! She is so lovely and she took effort and was really patient. There is no better helpdesk employe the Hana!!
I had a problem with the English translation, I therefore asked for help from Chatty's customer service, I got help from Hana within 15 seconds. One of the Chatty employees, she is very customer friendly and solved the problem in just 2 minutes! That's why I recommend Chatty to everyone!
Customer service has been excellent, the app so far has been supper easy to install and use. Only reason for not give a 5 star is because I have only used it for 48 hours.
Amazign App helped a lot. Lydia from the support was amazing. Helped me perfectly with every question