Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,171)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

July 18, 2024

I had a fantastic experience with Chatty's support! Lydia, the assistant, was incredibly helpful and responsive. She efficiently resolved all my issues, and I was impressed by the quick response times. I highly recommend this app not only for its excellent support but also for its user-friendly interface and ease of use. Five stars!

Multiproductos G&C
Guatemala
8 days using the app
July 9, 2024

I experienced an error code while installing the app, in doing so. i was immediately sent to the chat box and helped by Prakash. within minutes it was resolved and i was able to move on!

MyEveryday
Netherlands
About 2 months using the app
August 12, 2024

The app is easy to set up and use. Customer service is 24/7 available and Audrey helped with a lot how-to questions and was fast and informative.

GIGA.ba
Bosnia & Herzegovina
3 days using the app
July 23, 2024

Great live chat app, fully functional and completely free. Customer support is responsive and Hana was eager to help with my questions. I'm willing to subscribe if they support quick replies to messages from notification emails in the future. Overall, worth 5 stars!

MAGZO Shop
China
14 days using the app
September 6, 2024

Good support. Thanks Mia

TypewQuote Merch
Italy
About 2 months using the app
September 12, 2024

Great and fast support!!

OnyxPets
Sweden
2 months using the app
September 4, 2024

I installed the app because I wanted the contact function.
I didn't know how to use it and asked Lydia in support.
It only took me a few minutes to figure it out. Very good support. Thank you.

粗品工房Pro
Japan
About 1 hour using the app
August 6, 2024

I faced an issue when trying to display my FAQ page on my website. The support team was incredibly helpful in resolving it.

Solera
United States
11 days using the app
July 12, 2024

Great support! Whenever I asked for support with any problem, I got a solution through support. Awesome! Special thanks to "Hana".

Aatword Apparel
United States
3 months using the app
October 20, 2024

Hana thank you - quick and fast support!

Mary Luxe Boutique
Italy
19 days using the app