Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,145)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

August 14, 2024

Had a problem with the inbox feature and Hana is quick to assist. Customer service is reliable :)

CNA K-Pop
Philippines
8 days using the app
September 15, 2024

Really easy to set up compared to some other solutions.
I had some minor question and Tiana in support was really helpful. Really considering to install the same app to my other site as well.

BeeCap
Estonia
About 1 hour using the app
July 18, 2024

Thanks for the good support, Charles and Toby the technical agent, they helped me a lot. Very fast and quality support.

NANIKA
Ukraine
3 months using the app
August 26, 2024

Highly recommended. Great Support Services:)

Aleron Digital Printing System
United States
12 days using the app
October 20, 2024

Hana thank you - quick and fast support!

Mary Luxe Boutique
Italy
19 days using the app
July 30, 2024

Hi, I'm finding the app quite convenient to set up on my website but will know for sure once my website is live. Hana has been very helpful in solving my queries.

Hettansh
India
5 days using the app
July 5, 2024

This app works perfectly for my store. I like the app set up in the admin. Very responsive support. I had a small issue and Customer Service Rep Mia and Technician Nikita, fixed it promptly.

TSGS
United States
4 months using the app
June 21, 2024

I recently had the pleasure of interacting with Hana from customer support, and I must say, the experience was great. Task has been completed within few minutes. Nice and efficient. Thank you!

PAWESOMEFIND
United Kingdom
5 months using the app
August 21, 2024

Audrey and Anivia are the best assistance you can get.
-FROM FEARNOT

FEARNOT
Ireland
11 days using the app
July 26, 2024

Good app, glitches a bit, missing some features and customizations but support guys are active and helps to manage problems - Nikita and Charles did a great job. Until it's free, it is good, but if there will be fees in the nearest future there should be fixed many things.

Hands-On Toys
Latvia
3 days using the app