Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,171)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

June 26, 2024

Chatty team provided an excellent and quick customer support. Their tool is user friendly and they keep updating to add more features. I am glad that I have added this app to my store and love to work with them.

nestern
India
4 months using the app
October 16, 2024

Hana is such a superhero here. Customer service was wonderful. The app is not complicated like others its smooth running and easy to navigate.

DAK ORIGINAL
United States
About 3 hours using the app
July 24, 2024

Firstly the app is great and so easy to use.
I'm just setting up a new store and had a couple of really small appearance related queries. I was connected to Hana through their support team and she was awesome. Did everything I needed in double quick time.
Great product, great support!

PristineLuxe
United Kingdom
11 days using the app
July 20, 2024

Lydia's service was really fast, I had some questions and she solved them quickly. The application is easy to use so I recommend it :)

ChickWave
Peru
About 2 months using the app
September 4, 2024

Audrey patiently helped me with everything. Always quickly accessible!

Motherhood
Netherlands
5 days using the app
August 28, 2024

My experience with Chatty: Livechat Helpdesk, FAQ was excellent. The company is very friendly and helpful. If something goes wrong, they fix it right away with no hassle. A special thanks to Hana for the great support and quick service!

Fashionape
Netherlands
About 13 hours using the app
September 27, 2024

Amazing app with perfect support. Thank you, Alyssa, for all your effort! Your assistance made the whole experience seamless and enjoyable.

Kugy
Slovenia
About 12 hours using the app
October 11, 2024

This application is very user-friendly. The service was very good. Thank you for Hana's help as well!

zhongshan sunshine hardware Co., Ltd
Hong Kong SAR
About 5 hours using the app
August 7, 2024

Customer service was great! I got help from support in a super fast manner and the app itself is great to use

Stuff We Like
United States
13 days using the app
October 19, 2024

Recommend! Fast reply easy to navigate

Especially Hana

BAEMP COM
South Africa
About 23 hours using the app