Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,145)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

November 5, 2024

Really nice app and great (fast and accurate) support! Big thank you to Jasmine and Raymon for the support. Also great app for shopify when you need several languages.

BENU
Belgium
About 3 hours using the app
August 16, 2024

Great service, quick and helpful, thanks to Tracy, helped me to solve my problems in the live chat.

تیرێژ
Iraq
18 days using the app
August 13, 2024

Hana has been an invaluable assistant in integrating our application. This has allowed us to provide seamless, real-time customer interaction directly in our online store. The API is stable and reliable, offering us all the necessary tools to create an interactive and efficient chatbox solution. A special thanks goes to Hana, who has been extremely supportive and helpful, guiding us every step of the way. Thanks to the API and Hana, our customer experience has become much more personalized and smooth!

Ostuklikk
Estonia
About 6 hours using the app
July 5, 2024

This program is really simple and useful and is highly recommended. When I had some problematic glitches, by contacting the software developers for help, they were very responsive and I was impressed by a technician called Hana who quickly made my problem solved.

Redtop
Hong Kong SAR
About 2 months using the app
September 27, 2024

Amazing app with perfect support. Thank you, Alyssa, for all your effort! Your assistance made the whole experience seamless and enjoyable.

Kugy
Slovenia
About 12 hours using the app
August 12, 2024

The app is easy to set up and use. Customer service is 24/7 available and Audrey helped with a lot how-to questions and was fast and informative.

GIGA.ba
Bosnia & Herzegovina
3 days using the app
November 6, 2024

So far, Chatty has been working great for my store. It's easy to use and integrates smoothly. The support team is also top-notch—Abby is very friendly and has been especially helpful in resolving a few issues quickly. Highly recommend!

ARISTO
Malaysia
About 1 hour using the app
October 16, 2024

Hana is such a superhero here. Customer service was wonderful. The app is not complicated like others its smooth running and easy to navigate.

DAK ORIGINAL
United States
About 3 hours using the app
June 12, 2024

I recently started using this app and I couldn't be happier with the experience. The user interface is intuitive and the features are exactly what I needed for my online store. I had a few questions initially, but Nolan from the support team was incredibly helpful and resolved all my queries promptly. His assistance made the whole process smooth and stress-free. Highly recommend this app to anyone looking for reliable and efficient support.

Retro Stage - Chic Vintage Dresses and Accessories
United States
About 1 year using the app
September 22, 2024

The customer support was top notch quick, on the ball and efficient! I had a lady called, Hana she was brilliant.

Filmmaking Planner
United Kingdom
10 days using the app