Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,171)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

August 28, 2024

Great service! Chatty Live Chat is easy to integrate and works fantastically. The customer service, especially Hana, is exceptionally helpful and responds quickly. Definitely a recommendation!

EroticToyz
Netherlands
About 1 month using the app
August 27, 2024

Loved the tech support, on prompt and to the point solution. Great app to get customer interaction.

Shoutout to Tiana for consistently delivering exceptional customer service!

Armerado
India
20 days using the app
September 27, 2024

The answers were fast and the professionals were great and helped me solve my problem very quickly, support!

Auwuka
China
5 days using the app
November 7, 2024

Excellent, immediate, support! Helpful through support and beyond! Sonny is great!

Orin Studios
India
20 days using the app
July 23, 2024

Hana has provided excellent support whenever we have questions or issues with the app. Solutions are always provided promptly and Hana is also very patient. This app has really helped our own customers when they were confused when shopping on our website.

GoodDiy
Hong Kong SAR
About 2 months using the app
Edited October 6, 2024

Avada WhatsApp CHAT, and FAQ Page work smoothly and support is beneficial.
Abby helped me out on various occasions with kindness and in no time.

modelsupps
United Kingdom
About 2 months using the app
July 25, 2024

I highly recommend this app, It looks amazing and has everything I could ever want, I've had other chat/FAQ apps before but they weren't it. Also Thank you Lydia for helping me with my questions.

Juni's Trinkets
United States
About 1 month using the app
July 22, 2024

Free app has good function, 5-star even though some little bugs now.
Agent Audrey help me shot the trouble timely. Thanks.

ENYA MUSIC Global
Hong Kong SAR
About 1 month using the app
October 23, 2024

Great app - very responsive support team - Audrey has been so helpful

Emilia Wickstead
United Kingdom
19 days using the app
October 16, 2024

Very quick and understanding about my store and it's needs, would recommend, Damian was super helpful

My Store
United States
1 day using the app