Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,135)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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I would like to thank Hanna and her friends who immediately shared my problem. Quick response and satisfaction are their job.
Looking forward to using this app. We are all set and the assistance was very helpful and adequate. Special thanks to: Audrey and Maison
This app can save a lot of time. I hope everyone can use it. Special thanks to the customer service Hana, who helped me solve many problems.
Great App. Hana was quick to help me with unlocking features and errors. Would highly recommend.
I get the app for my website and needed some help for the setup. Jade helped me for all my requests and she was so kind and efficient ! I recommend the App and am so grateful to found it. Thank you again Jade
I've had an excellent experience with Chatty: Livechat Helpdesk, FAQ. The app is user-friendly and packed with helpful features. What truly sets it apart is the outstanding customer support. The team is incredibly responsive and always ready to assist with any issues or questions. I highly recommend it!
This is the first time i feel - what is the good customer support mean. I told them to change the button in different aspect. They customized for me quickly. I chat with the person "Linda". She response properly & Thank you for the technical team person "Tony".
Great support!
Nice app, has a lot of options and features.
Chatty is an amazing tool for customer service. The chatbot and FAQ features are intuitive and effective, streamlining our support process. Their customer service is outstanding—always prompt and helpful. Special thanks to Hana from their support team for her exceptional assistance!
Great app - very responsive support team - Audrey has been so helpful