Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,135)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

July 30, 2024

I would like to thank Hanna and her friends who immediately shared my problem. Quick response and satisfaction are their job.

LEXİRS
Türkiye
4 months using the app
August 19, 2024

Looking forward to using this app. We are all set and the assistance was very helpful and adequate. Special thanks to: Audrey and Maison

Sweet Vibes
Netherlands
20 days using the app
July 9, 2024

This app can save a lot of time. I hope everyone can use it. Special thanks to the customer service Hana, who helped me solve many problems.

NumberSea
China
2 months using the app
August 27, 2024

Great App. Hana was quick to help me with unlocking features and errors. Would highly recommend.

VOESH New York
United States
11 days using the app
August 18, 2024

I get the app for my website and needed some help for the setup. Jade helped me for all my requests and she was so kind and efficient ! I recommend the App and am so grateful to found it. Thank you again Jade

Boxes Universe
France
3 days using the app
August 6, 2024

I've had an excellent experience with Chatty: Livechat Helpdesk, FAQ. The app is user-friendly and packed with helpful features. What truly sets it apart is the outstanding customer support. The team is incredibly responsive and always ready to assist with any issues or questions. I highly recommend it!

Cizaro
Egypt
10 days using the app
July 15, 2024

This is the first time i feel - what is the good customer support mean. I told them to change the button in different aspect. They customized for me quickly. I chat with the person "Linda". She response properly & Thank you for the technical team person "Tony".

Arkeeas
India
2 months using the app
September 16, 2024

Great support!
Nice app, has a lot of options and features.

Ell Soll Fashion
Israel
4 days using the app
July 18, 2024

Chatty is an amazing tool for customer service. The chatbot and FAQ features are intuitive and effective, streamlining our support process. Their customer service is outstanding—always prompt and helpful. Special thanks to Hana from their support team for her exceptional assistance!

Infinitegoods
India
About 2 months using the app
October 23, 2024

Great app - very responsive support team - Audrey has been so helpful

Emilia Wickstead
United Kingdom
19 days using the app