Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,134)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

August 27, 2024

Loved the tech support, on prompt and to the point solution. Great app to get customer interaction.

Shoutout to Tiana for consistently delivering exceptional customer service!

Armerado
India
20 days using the app
August 28, 2024

Great service! Chatty Live Chat is easy to integrate and works fantastically. The customer service, especially Hana, is exceptionally helpful and responds quickly. Definitely a recommendation!

EroticToyz
Netherlands
About 1 month using the app
September 20, 2024

Fantastic app and cannot believe this is free! The FAQs are easy to build and and look great on the site. The chat widget is exceptional and has a mobile app so you can instantly reply to your customers, show them products, offer them promotions etc. The support team are also great and shoutout to Damian, Kevin and Judy who work tirelessly 24/7 with instant live support!

Charming Beads
United Kingdom
About 20 hours using the app
September 13, 2024

Ms. Hana, the customer service representative, was very professional and patient, and solved my problem

finewatchcare
Hong Kong SAR
About 2 months using the app
August 5, 2024

Works well and has great customer service to help you through any issues.

Grind My Herbs
Malta
2 months using the app
September 2, 2024

Love Chatty! The app’s great, but Hana’s even better—she fixed my problem so fast I thought I had magic powers. Definitely worth it!

Lizu
India
6 days using the app
October 21, 2024

I recently started using Chatty, and I couldn't be more impressed! This live support app is fantastic, providing quick and efficient assistance whenever I need it. The user interface is intuitive, making it easy to navigate. What really stands out, though, is the support team—they're incredibly helpful and responsive. Whether I have a question or need guidance, they’re always ready to assist with a friendly attitude. Overall, Chatty has significantly improved my customer support experience. Highly recommend!

Buvea Jewels
United Arab Emirates
About 7 hours using the app
Edited October 6, 2024

Avada WhatsApp CHAT, and FAQ Page work smoothly and support is beneficial.
Abby helped me out on various occasions with kindness and in no time.

modelsupps
United Kingdom
About 2 months using the app
August 13, 2024

Great Tool and super fast and professional Support from Hana :)

Lynx
Switzerland
About 2 months using the app
August 21, 2024

Really good app with everything you need. Specially for being free, exceeds expectations. Also customer support is really good - special mention to Hana, who's been super helpful and resourceful with a few issues I had.

Any Love Doll
Hong Kong SAR
5 days using the app