Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,171)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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I had an excellent experience with Sonny from the Chatty app support team! He was incredibly responsive and quickly helped me understand how the app works. Sonny provided clear, step-by-step instructions with helpful screenshots and arrows, making everything super easy to follow. His explanations were concise yet thorough, and I felt fully supported throughout. Fantastic service—thank you, Sonny!
Hana was helping me our very fast. I could only recommand the app.
The support team ( especially Audrey and Doris) is beneficial and always ready to assist with any issues. With fast response times and seamless website integration, it's a must-have tool for businesses aiming to improve customer service.
Excellent customer service! Thanks to Tiana, Doris, and Jade for being very responsive and helpful. Highly recommended!
Great app, Great support. Damian and Sonny helped me out with a problem and everytime I need something they are there to help!
Prakash helped me really good and fast. Awesome service and really kind. I would definitely recommend using this app and all it's services.
My experience have been great. It does what I need during my first setup of my website, and answers my queries responsively. Special thanks to Damian for the help!
I had some issues and contacted the support team via Livechat. Abby was super supportive and helped me solving the issue really quick.
Audrey was great in resolving my issue. Great communication by their team.
Look no further, this app has all the features your business need at a very affordable price. It has a clean design and their customer support is amazing. Damian and Hana has been a great help and I am not easy to please.