![Chatty: Livechat Helpdesk, FAQ](https://cdn.shopify.com/app-store/listing_images/eb2a46ad62a4a49e462b8e400524ca91/icon/CMruhu_hpYUDEAE=.jpeg)
Chatty: Livechat Helpdesk, FAQ
Reviews (1,761)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support with its live chat and FAQ features. They appreciate the real-time assistance and quick answers that reduce support team workloads. Features like customizable chat widgets, order tracking, and seamless theme integration contribute to its user-friendly interface. The app is noted for its reliable performance and excellent 24/7 customer support, with special mentions of support team members for their outstanding service.
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this app is very eazy to setup and quick and it has very nice interface. esther and maison really helped me to make changes technically and their response is very appreciatable
The product is fantastic, and the support has been a standout for me. Hana from the support team has been exceptionally quick in responding and resolving any issues or modifications in real-time.
the chatty team has been helpful from the moment I've installed the app, Cheryl and all the avada team helped me with all my doubts, super recomendable!
I recently had the pleasure of using Avada, and I am incredibly impressed by both the app and its support service. As a free app, it offers a wealth of features that are typically found in premium versions. The interface is user-friendly and intuitive, making it easy to navigate and use.
What truly sets Avada apart, though, is its magnificent support service. I encountered an issue and decided to reach out for assistance. To my delight, the support team responded promptly and went above and beyond to resolve my problem. They were patient, attentive, and dedicated to ensuring my experience was seamless.
Not only did they address my issue quickly, but they also followed up to make sure everything was working perfectly. It's rare to find such a high level of commitment and customer care, especially for a free app. I highly recommend Avada to anyone looking for a reliable and well-supported application. Five stars!
love it! quick help support especially with Esther who was very kind and helpful
It's a great app, I use it to setup an excellent and professional FAQ page quickly. The support team is also awesome. Today I hit an issue, that's the FAQ page only shows up part of the questions. I reached out to support team, Kevin helped me fix this issue quickly, that's pretty fantastic.
I had a great time with Hana, super kind, she solved my problem in a few minutes! Recommended
The app is extremely lightweight and easy to use, with a clean interface that's both simple to set up and visually appealing. The support team is exceptionally friendly and efficient, providing quick resolutions. My interaction with customer representative Nolan was particularly noteworthy; he actively engaged and swiftly resolved my issue without any hassle.
Will strongly recommend the app.
Taking the chatty app for a test drive. So far looks like just the app I need. I hope to see an mobile app version to make it more mobile in the future.
The support staff Tiana was very helpful. Thank you Tiana.
This app is easy to integrate and when I faced any issues along the way, their customer service was prompt to assist. In particular, I was served by Nolan who was quick in responding and was really helpful every step of the way. Excellent service.