Chatty AI Chatbot & Live Chat

Chatty AI Chatbot & Live Chat

Reviews (2,374)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales with features like live chat, FAQs, order tracking, and AI assistant capabilities. They appreciate the intuitive interface, seamless Shopify integration, and customizable design options. The app's reliability and the support team's responsiveness and professionalism are also frequently praised, enhancing the overall user experience.

November 22, 2024

Exactly what I was looking for! And boy, did I try a load of Chat apps. Service is amazing too! Had an issue with setting up translations but Hana came to the rescue. 5 minutes and everything was running smoothly. The cost is also very reasonable compared to others. Highly recommend.

ZePooch, plein-air canin
Canada
10 months using the app
January 22, 2025

I've been impressed by the robust features Chatty has across the app. I found it while searching for solutions to add a neater customer FAQ page/help center to my site and ended up being surprised by how well developed its full customer-chat widget was. The ChatGPT integration for better automated customer support is a bonus. Plus, all these features are available on the Free plan, and the paid plans seem quite reasonable should I need to scale to add more support agents. The app's support team has been very responsive with helping me, as well. Thanks for the assistance, Damian.

Knife Shift
United States
7 days using the app
December 30, 2024

Good service. nice interface. and the support team is fast and helps me solve the problem quickly. it is a must have app on your shopify website.

Oriembroly LLC
United States
3 months using the app
February 19, 2025

Hana and Raymond have been helping me throughout the integration process for my website. They are so polite and so helpful teaching me what was wrong and resolving all of my issues. I am so happy that I decided to use Chatty versus the other apps. It's convenient, affordable, and has really helpful customer support. TYSM!

Reaux
United States
23 days using the app
February 6, 2025

Awesome addition to our store. Relatively easy to implement and so far worth it! Customer service has been very helpful and fast. Very good too as the responses are customizable in the backend, which is paramount for our store and brand. Thanks team Chatty! Great APP to lessen the personal emails and help respond to more people -- when my two hands are not sufficient enough to respond to all messages.

ÈYES ARE THE STORY
United States
23 days using the app
February 8, 2025

Abby is great! Very quick to response to every question we have during set up

EShopverse
United States
9 months using the app
December 6, 2024

The Chatty App does not have the most features out of all of the live chat apps, but it does have everything required in a live chat application. What it does do exceptionally well is work like it is should. It works without slowing your website down, and without causing any issues. If you do have any issues with it. Their live chat support is great and it seems like they are always available when I need them, which is rare with me being in the U.S.

All Pro Truck Parts
United States
About 1 month using the app
January 25, 2025

The Avada team is amazing. Audrey was great and helped me with a simple issue. Then got me setup with some more advance settings. Great to work with great product.

Orbitz TV
United States
About 1 month using the app
January 9, 2025

Hana & Raymond gave me a superior support with my issue! Thank you so much guys!

Me Treatments Oy
Finland
Over 2 years using the app
January 9, 2025

i just started chatty room, the cs agent are very helpful and fast response I was chat with agent audrey, really great and all my task doing well

Roxy Singapore
Malaysia
6 months using the app