Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,221)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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Audrey was great in resolving my issue. Great communication by their team.
Excellent service, everything works quickly and smoothly. Special thanks to our consultant Audrey, who helped to resolve all the issues.
I recommend this application to everyone. Greetings from Italy!
Support is superfast and really helpful i give them 5* Thanks for your help Hana
The service is impeccable! Whenever I need assistance, the team is ready to help with efficiency and kindness. A special shout-out to Hana, who deserves a perfect score for her outstanding service.
I installed it because I liked the ability to choose whether or not to display the chat, the menu in the chat, the ability to extract and display only the frequently asked questions that I wanted to address, and the ability to search within the chat.
Support was prompt and helpful when I had problems. (Thanks Audrey and William!) ) I am very happy with the quality of the software.
It's a very good app. I recommend this app.
Chatty is a must-have for any store! The app is incredibly user-friendly and packed with features that make managing customer inquiries a breeze. The support team is top-notch—super helpful and lightning-fast in resolving any issues. A special shoutout to Sonny, who went above and beyond to assist me. Highly recommend this app!
Great customer support! Highly recommended :)
Great customer support. Talking to Charles was very helpful. He helped me resolve a notification issue.
I had a great customer service by Charles on how to use the app.
I highly recommend!
I like this software not only because of its powerful functions, but also because their technical team helped me solve many problems!