Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,222)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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Quick and fast support by Hana! Chat functionalities are amazing
Very convenient application, excellent support, I asked them for something, they did it very quickly and the response was very fast, I highly recommend the application
A huge thank you to "Damien" from customer service and "Doris" (the technician)
I had a technical issue, and Hana and Raymond were incredibly kind in supporting me. They guided me step by step. Thank you!
Love this app! Great features and best support staff. I had questions and got a response within minutes which is unheard of with so many apps today. Highly recommend!!!
I like this software not only because of its powerful functions, but also because their technical team helped me solve many problems!
Nice app, supper fast support!
Fantastic Free App with Great Features!
I recently installed Chatty on two of my websites, and I’m super impressed! This tool lets you live chat with customers right on the website or even on the phone. It also supports WhatsApp, and I believe Instagram and Facebook chat integration is coming soon too! The best part? It’s totally FREE, while many other apps charge around $20/month for similar features.
I had a small issue with getting instant message notifications on my old iPhone, but their customer service was excellent. Hana from support helped me out right away and got everything sorted. Highly recommend this app if you're looking for an easy and cost-effective way to chat with customers!
I am extremely impressed with Chatty's customer service! The team was incredibly helpful, patient, and quick to respond to all my inquiries. They made the setup process smooth and straightforward, providing clear and efficient support. I am very happy with the assistance I received and excited to start using Chatty for my live chat needs. Based on this positive experience, I’m confident that using Chatty will be a great addition to my business. Highly recommend their service!
Pamela was amazing help. also good app
Hana was helping me our very fast. I could only recommand the app.