Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,222)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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Hana was helping me our very fast. I could only recommand the app.
Excellent, immediate, support! Helpful through support and beyond! Sonny is great!
Using the Livechat & Helpdesk app has been a game-changer for our customer support. Alyssa and Audrey have been incredibly helpful in fixing some of our customizations, making it easier to manage multiple channels like WhatsApp, Messenger, Instagram, emails, and calls, all in one place. The integration is seamless, and it has significantly improved our team's efficiency. Highly recommend it!
This app is very easy to set up and manage. I'm especially satisfied with the support team. They respond quick and give solutions fast. I'm sure this app will help our store in positive ways.
veramente un ottima app, a costo zero e con un supporto clienti super! Grazie Hana per avere risolto tutti i miei dubbi con estrema professionalità
I needed some help to change colors so I opened the live chat and they immediately helpt me !
Audrey and Maison provided quick assistance in resolving my issue. Thank you very much!
Took me 10 min to set it up easy peasy, tried it, and decided to upgrade to paid plan immediately because 1. it's very user and admin friendly; 2. the functions are very helpful for me to stay in touch with potential customers; 3. great customer service from Audrey and Toby.
Highly recommend for anyone who wants a easy-to-set-up yet extremely powerful and functional live chat app!
Always perfectly helpful, Sonny and Charles go straight to solutions.
Great app - very responsive support team - Audrey has been so helpful