Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,188)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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Merci beaucoup Esther pour votre excellent soutiens, pour votre rapidité et votre gentillesse ! Un réel plaisir d'avoir un support client d'une aussi bonne qualité ! Merci encore !
The app is top and the service is even better, Hana helped us from the very beginning until we solved our concern. Thank you!
Customer support was great. I spoke with Emily and she was extremely helpful and friendly. Definitely very user friendly app with great customisations
tack så mycket Hanna. jag är så nöjd med hjälpen. Det var helt okej och full ansvarligt faktiskt. har inte väntat sådant hjälp men jag fick på bästa sättet från Hanna. tackar
Amazing app and amazing customer support! 100% Recommended! Had some issues when setting up and Abby solved it instantly! Thanks!
Awesome app! Very user friendly, I'm sure my customers will enjoy it as well. This app will save time.
Juliana was more than helpful thank you so much. She helped me out with the faq page and took her seconds to fix my problem
Abby was great, any issue I had she made sure it got fixed! She contacted technical support and made sure I was satisfied before leaving.
Emily was really fast and fixed my issue within minutes. I really liked how fast she was and she did not let me down
The installation is as always easy as you can imagine.
Setting up the FAQs page is intuitive and easy to understand and offers enough creative freedom to adapt it to your store design.
Had contact with Esther from the support team via chat because there was a little "issue" that bugged me and together we could resolve it in no time.
In conclusion i had a very good experience with this app and Esther from the support team :)