Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,187)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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I am so thankful that prakash helped me with my issue. he was very nice and tried to help me. Thanks a lot to Prakash
very good, very helpful.
Ich finde es super ,wie schnell Sie reagieren und weiterhelfen "Hana" <3. Ich finde es toll wie übersichtlich man mit der App gestalten kann.
I recently installed this app and had some issues with the FAQ page not showing correctly. I reached out to support and Abby was incredibly helpful and quick to understanding the problem and fixing the issue within minutes. Love it so far especially since it's free, user-friendly, and the support has been good so far! Thanks, Abby!
I have just installed it but it seems great and helpful till now in addition to quick customer service with Hana
Amazing app. I had a few questions while setting it up and Abby was quick to answer and walked me through all the steps, and it worked like a breeze. I higly recommand adding this app if you want a great help desk app, and the best thing it's free.
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Abby receives the recognition she deserves. Thank you again, have a great day!
AVADA Support Team
ABBY was really helpful ans kind !
i really love this application it's really easy to use
This is the best app for Shopify Store. Esther will be Helping remove Avada Brand. This is the best app for Shopify Store. Esther will be Helping remove Avada Brand.
I was helped by both Jade and Sonny, both were extremely helpful and answered my questions. Great app, does exactly what we want.
I had a great experience with Jade from the Chatty app support team. She was professional, friendly, and resolved my issue quickly. Her clear communication and willingness to go the extra mile made the process seamless. Truly appreciate the excellent support. Thank you, Jade!