Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,187)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

June 17, 2023

Emily was amazing! They helped me set everything up super quick and the service was easy and straight forward. Highly recommend this app for FAQ and Chat!

olivergeorge
New Zealand
5 months using the app
May 15, 2023

An interesting App, easy to use and work with with all important features included. Great customer support services. Has a nice chat with Liz, she was of great assistance.

Throughscent Perfumery
Nigeria
5 months using the app
November 25, 2024

Hana was great. She helped in setting my chatbox for my shopify store

Home Office Storage
India
Edited November 26, 2024

Abby showed me a simple trick to fix my problem!

LiluSoapTools
United States
October 5, 2023

Emily has helped me immediately after I asked, service is great

VAVsports
Netherlands
5 months using the app
October 27, 2023

Esther was a great customer care representative, and she helped me with most of the issues I had. Overall, Avada is a good app, and it helped me with making easy my FAQ page.

Hayba Couture
Pakistan
5 months using the app
December 25, 2022

Really good and fast service, the generelly very good app, really useful.

NoaStore
Israel
5 months using the app
October 25, 2023

Good!

Kamo
China
5 months using the app
October 7, 2022

Très bonne application que l'on peut personnaliser et la fonctione de Widget est top. De plus, le support est très réactif. Je recommande !

Bottlefind
France
5 months using the app
September 6, 2023

Avada so easy and so beautiful to use on your website, Hana from support is the best, so quick so professional, highly recommended

Hatt Store
Lebanon
4 months using the app