Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,187)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

October 10, 2023

This app has been really helpful! Initially, I had some setup issues with faq page, but their support team was quick to assist, and now my website has a great dynamic FAQ page. Highly recommend for a smooth user experience

Witty Toddler
United States
4 months using the app
April 4, 2023

bem util,vem com varias funções e o suporte me tratou bem quando precisei de ajuda então vale a pena experimentar

marazule
Brazil
4 months using the app
June 13, 2023

Sunny was amazing and super quick in addressing my concerns and helping me set things up the right way. great app, i highly recommend!

Derma Glow Labs
United States
4 months using the app
April 21, 2023

very prompt, answered questions and fixed issues within 5mins.

highly recommend to other shopify website owners

AT Blanks Australia
Australia
4 months using the app
October 24, 2023

Tried a few apps for setting up contact/chat/faqs support bubble.

Avadas app matched all our requirements.

Love the features & customizability.

Wanted to use a square icon instead of the default round icon.

Contacted the built-in chat support, Esther and Will were very accommodating and made the changes for us under 5mins.

A premium experience for a free plugin!

Eat Breathe Smile
India
4 months using the app
October 24, 2022

Great app to install if you want FAQ page set up for your store. You can customize it to your liking too with the help of AVADA team. Lots of tips were received from the fantastic member, Esther today.

whitecanva
Australia
4 months using the app
Chatty replied October 27, 2022

Your comments have been shared with our entire team at AVADA. When we hear from happy customers like you, we spread the positivity around!

Best,
AVADA Support Team

March 11, 2023

Great app! One of the best FAQ pages I've ever seen and the chat support is really helpful. Huge love to Lydia and the technical guy Tony!!!

beautyonthego
Bulgaria
4 months using the app
September 29, 2022

Good functional app, the support I got from Jasmine and Roger was amazing. They respond very fast and fixed all the problems I had. Would definitely recommend.

Toom Creatives
Netherlands
4 months using the app
June 21, 2023

Excellent service d'abby!!! Super rapide!! Je le recommande à toute personne ayant des intérrogations sur l'application!!

Milow Stores
Canada
4 months using the app
September 8, 2023

Liz was awesome !! she helped me with my faq section tremendously

PharoSleep
United States
4 months using the app