Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,186)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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Great app and service
Great support and quick response! Emily cleared my question and provided the features. good job Avada.
The app is great but when I needed some support Abby solved my problem in no time at all. Excellent customer service. Thanks
I used this app for the FAQ section of my site caronico.net. The team behind the FAQ app are very helpful and they are always available. I recommend the app to anyone who needs an FAQ section on their site. Liz is especially helpful.
Thank you to Aisha for brilliant customer support! Looks like a nice app, I hope our conversion rates will increase.
Easy setup and helpful, You can choose the app for your shop, and the assistant is very nice and solves the problem quickly!
Quick, simple, and very helpful solved my issue immediately. Great Customer Service!! The agent that helped me was Esther.
The app is great, very easy to use. CS is supportive, response is quick, a very big thanks to Esther.
I recently had the pleasure of using the Avada WhatsApp Chat and FAQ Page, and I couldn't be happier with the results. The features have been a game-changer for my website, and I want to give a special shoutout to Liz for her exceptional help and support throughout the process.
First and foremost, the Avada WhatsApp Chat integration has transformed the way I connect with my website visitors. It's incredibly user-friendly, making it easy for my customers to reach out and ask questions or provide feedback. The real-time communication it enables has not only improved customer satisfaction but also increased conversion rates on my site. This feature is a must-have for anyone looking to enhance their online customer service.
App works well and is highly customizable. Esther in support provided the best tech support I've ever encountered with any Shopify app.