Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,186)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

July 25, 2023

Very cool and easy to use. I like it, that its free. Thank you so much :) The support was also pretty smart and helpful.

DUFDD
Germany
4 months using the app
May 28, 2023

These services are not only completely free, but they are also amazing and come with the most gorgeous support you could ever imagine. I found it very useful and great. Thanks to Liz

amezeynli
Malaysia
4 months using the app
August 24, 2023

Simply cannot believe this app is free with the amount of fidelity and value it provides. PLUS 24/7 support? It's the cherry on top. Juliana was a great help and I am impressed with her support. Thank you for providing such an amazing and important app for free.

Viken Tape Limited
India
4 months using the app
December 25, 2022

Great cutomer services, asked for assistance and got assisted within 3 minuets :) very happy with AVADA

MultiXpress
Australia
4 months using the app
March 17, 2023

The app is lovely and easy to use, with useful features and easy to customize.
The support agent Hana was really nice and helping

Bashrty.store
Oman
4 months using the app
October 21, 2022

Excellent service from Emiley .. Thumbs up to her :) Glad to see supportive staff always available to help

winbachatstore
Pakistan
4 months using the app
June 23, 2023

friendly customer service team and easy to work with. Sorted out the problem i had in minutes!!! <3,

Selena Garcia
Australia
4 months using the app
May 2, 2023

I just configured this app and believe me its marvelous. Easy to install. Though there were a few requirements for personalization, to which Esther was amazingly good to help out until the query was resolved. Three cheers for Esther !!

Kokolook from "Next Leap Ventures"
India
4 months using the app
June 23, 2023

Super Service, sehr freundlich und Hilfsbereit. Auch die App im Kostenlosen Modus ist genial und einfach gehalten!

New Expression
Croatia
4 months using the app
October 29, 2022

support very helpful @ Hana . Thanks a lot experience with AVADA FAQs, Helpdesk, Chat...................

techhomey
Vietnam
4 months using the app
Chatty replied October 29, 2022

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

All the best,
AVADA Support Team