Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,186)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

May 20, 2023

What a wonderful App it is and how committed Jasmine is. She is so powerful and this app is incredible.

Helal Enterprise
Afghanistan
4 months using the app
January 31, 2023

while editing my website i came across a bit of a hiccup and Esther was their to save the day in less than 5 minutes. the services were A+

Planet Diversity
Canada
4 months using the app
March 21, 2024

Semplice e utile
Apprezzata anche l'assistenza ottima abbastanza rapida che ho ricevuto da Lydia

HARDRIP
Italy
2 days using the app
July 21, 2023

Thank you Esther for quick help and response :))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))

DreamByB
Lithuania
4 months using the app
July 13, 2023

Thank you Esther for helping me with an issue I had regarding the FAQ page. Great service and the app is easy to use. The FAQ is very easy to create. I recommend this app

Happy Busy Hands
United Kingdom
4 months using the app
August 26, 2022

El servicio de atención al cliente es excelente! Hana nos ayudo a personalizar todo lo que queríamos para que quedara justo como deseábamos.

Infiniteathletic
Spain
4 months using the app
Edited January 27, 2023

I have been using this app for weeks, and it has been functioning well for my store. Also its support is super. Thank you Jasmine for your fantastic help.

Ala japonesa
Japan
4 months using the app
January 26, 2023

Comence a crear hace pocos días mi tienda en Shopify, quise buscar una app acorde a las necesidades de mi tienda y me encontré con AVADA. Una app demasiado intuitiva para usarla, lo mejor de todo es que al tener una duda sobre la cantidad de iconos tuve soporte inmediato de Esther. Su atención fue excepcional y estaba atenta a cualquier duda que pudiera tener. Realmente esta app no solo es muy buena en su categoría sino que además tiene un soporte excelente.

Scriptura Papeleria
Chile
4 months using the app
October 21, 2023

Beautiful and simple FAQ page feature for free, unlimited features including color branding, text fonts, no ugly non-removable icons like in other apps. And support was really welcoming and helpful, one of the support members-Jasmine was wonderful and nice, quickly verified my account and gave more features to use in this app. Thanks!

My Little Pets Stuff
Lithuania
4 months using the app
Edited February 4, 2023

Looking for FAQ widget. Avada surprised me with additional features too. Made my work so easy with wonderful features out of box for free. Searchable FAQs in chat is my favorite. They had a wonderful customer support. Thank you Liz, the one who supported me with listing options. Great support. Very fast response.

Tricare Medical Supplies
United States
4 months using the app